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matthew holloway | SAP Design Services Team . customer consulting. products & processes. thought leadership. APPROACH. enable innovation. delivered results. tools & resources. d. design services team. s. t. IMPACT. sapphire 2005. 30+ workshops. ideo. VISION.

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  1. © SAP AG 2007

  2. matthew holloway | SAP Design Services Team customer consulting products & processes thought leadership APPROACH enable innovation delivered results tools & resources d design services team s t IMPACT sapphire 2005 30+ workshops ideo VISION 28+ major projects design = strategy emerging markets cross-organizational office of the CEO change the way SAP builds software © SAP AG 2007

  3. matthew holloway | SAP Design Services Team deep dive projects “do to teach” design-led innovation workshop coaching “teach to do” resources duration © SAP AG 2007

  4. matthew holloway | SAP Design Services Team 3 1 2 4 5 © SAP AG 2007

  5. matthew holloway | SAP Design Services Team capital-D design 2 boundaries of design? problem solvers 1 innovation 3 design thinking synthesizing scaling design THE RIGHT LANGAUGE self confidence the real thing 4 5 © SAP AG 2007

  6. matthew holloway | SAP Design Services Team second class citizens design is a plan… not the expert 2 challenge assumptions jeans or suit? instill confidence & skills local experts 1 3 listen to make/make to think TAKING DESIGN SERIOUSLY 4 5 © SAP AG 2007

  7. matthew holloway | SAP Design Services Team 2 collaboration do to learn client resources 1 3 new hire orientation synthesis prototypes BEING MULTI-DISCIPLINARY competing lexicons 4 design-absorbed 5 © SAP AG 2007

  8. matthew holloway | SAP Design Services Team 2 1 3 OUR SEAT AT THE TABLE cultural transformation tugboat 4 enabling success 5 executive support amplifying effect hiring tangible results paradox neutral connector © SAP AG 2007

  9. matthew holloway | SAP Design Services Team 2 1 3 CHANGE IS SCARY invest in people 4 artifacts coaching 5 skills over guides fellows design culture cross-pollination invention to innovation © SAP AG 2007

  10. Thank you matthew holloway | SAP Design Services Team 2 1 3 what’s next? 4 5 © SAP AG 2007

  11. © SAP AG 2007

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