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What Makes EzyFix So Different? - EzyFix

EzyFix presents a slideshow on what sets them apart from the other tapware companies in Perth.

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What Makes EzyFix So Different? - EzyFix

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  1. What Makes EzyFix Different? We Asked the Guy Who’s Been Working With Us the Longest.

  2. At EzyFix, we are firm believers that not every shower head, tap, bath spout, and drain cover are created equal. • We design our own products and spearhead the DIY revolution in tap fittings so that our customers receive the best product possible. • We offer money-back guarantees on our products - even on those that interact directly with your plumbing facilities - to ensure your confidence in us. • However, getting these differences across to new customers - and having people believe us - can be tricky in an industry where incredible breakthroughs don’t happen too often. • What our products do for you hasn’t changed very much over the years - showers, taps, and bath spouts do the same job they always have done.

  3. So how best to communicate what makes your company and products different? Talk to the guy who has been working with them since the very beginning, and who has 35 years of experience in tapware manufacture, of course! We spoke to Bryan, our longest serving team member and the guy on the other end of our DIY helpline, about the big questions.

  4. What Do You Do Differently to Your Competition - and Why Do You Strive to Do Things Differently? • With the extensive industry knowledge and experience within our company, we have learnt the frustrations experienced by consumers and developed products that overcome them. • Also our experience as both an Australian designer and manufacturer of product, not just an importer, helps to set our products apart in terms of quality and functionality from cheap copies.

  5. Are These Differences Your Unique Selling Points? • Yes, our tapware is the only range on the Australian market guaranteed to fit any existing plumbing, which is our key USP. • Others unique selling points include our DIY helpline - another industry first - and our No Excuses 5 Year Warranty (check it out here). • All other tapware warranty is void unless you use a plumber. We still back you when you DIY.

  6. What Do You Love About Your Business? • Our ability to surprise people with our level of service. • We usually respond within the hour to emails or messages and calls for help for our after sales service. People really appreciate it. What Do You Want Your Customers to Know About Your Business? • That they can trust our products to work. They have done for over 15 years, Australia-wide.

  7. If you’ve got a burning question that Bryan hasn’t answered here, you can always give us a call on (08) 9272 6511. And if you’re hankering to find out a few more things about our products, they’ve all available to view over on our website.

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