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What makes a good email?. What makes a good email?. Useful Correct. Useful. Clear Concise Accurate Organized. Bottom-line organization. State your purpose first Bottom line information in order of importance to the reader
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What makes a good email? • Useful • Correct
Useful • Clear • Concise • Accurate • Organized
Bottom-line organization • State your purpose first • Bottom line information in order of importance to the reader • If a message has more than one purpose, state all purposes at the beginning or write additional documents
Correct • Common errors: do you know the correct usage? • If you know, do it! If not, learn it! • their/there • its/it’s • affect/effect • possessive forms/apostrophes • subject-verb agreement • commas • semicolons • pronoun agreement
RESOURCES: ONLINE • Purdue OWL owl.english.purdue.edu • Nuts and Bolts nutsandbolts.washcoll.edu/ • The OWL at UB – in MyUB portal tools • Ask Mr. Grammar – chat available through ARC’s web site www.ubalt.edu/arc
RESOURCES: OTHER • Any grammar handbook • ARC Writing Consultants – AC 116 • Friends, family, classmates, coworkers • Spellcheck! Pay attention to those squiggly red lines.
Common errors • their/there • Their dog can be found over there. • it’s/its • It’s not my fault that the dog chewed its leash. • affect/effect • Dogs affect humans by providing a calming effect. • possessive forms/apostrophes • Dogs are not good judges of dogs’ needs.
Common errors • subject-verb agreement • I suppose that dogs are not supposed to eat leftovers. • Commas • Despite thousands of years of breeding, dogs can’t resist trash, beef, or boots, but they won’t eat salad. • Semicolons • My dog is not smart; my dog is perceptive, however. • pronoun agreement • One student looked for his dog, and another student couldn’t find hers, but their dogs are at the park.