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Participants in IS Development. A team of people comprising: Project Manager Systems Analysts Specialists Programmers Users User Management Consultants. Systems Analyst. Responsibilities:
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Participants in IS Development • A team of people comprising: • Project Manager • Systems Analysts • Specialists • Programmers • Users • User Management • Consultants
Systems Analyst • Responsibilities: • Studies problems and needs of an organization to determine how people, processes, data, and technology can best accomplish business goals. • Roles: • Consultant • Supporting Expert • Change Agent • Negotiator
Skills for IS Development • Business knowledge • Problem solving skills • Communication skills • Interpersonal skills • Information technology knowledge • System development knowledge • Management skills • Programming skills
Problem Solving Skills • Problem definition abilities • Problem identification • Problem categorization • Selecting appropriate solutions • Reasoning from first principles • Experiential matching
Communication Skills • Communicating with users • Presentation skills • Oral • Written • Information gathering skills • Listening • Communicating with development team • Common language for intermediate products
Interpersonal Skills • Working with users • Working with other developers • Introducing change • Political considerations
IT Knowledge • Candidate technologies • Limitations and capabilities of technology components • Sources • Own/Others’ Experience • Trade Publications • Seminars • Internet/Web
System Development Skills • System development methodologies • Methodology phases/tasks/activities • Applicability • Underlying knowledge • System development tools/techniques • System description techniques • System design skills
Management Skills • Managing people • Project planning • Estimation skills • Task assignment • Resource allocation • Project management • Project monitoring and control
Programming Skills • Structured programming /design concepts • Language characteristics/knowledge • Debugging abilities • Reuse possibilities • Creativity
Information Systems • Definition: • Arrangement of people, activities, data, networks, and technology to support organization goals. • Components • Hardware - computers, devices • Software - base s/w, apps • Data • Procedures • Users • Direct users • Indirect users/Clients IS
Types of IS • Transaction processing systems • support routine operations by eliminating drudgery • Management reporting systems • facilitate managerial control of business functions • Decision support systems • support managerial decision making • Executive information systems • support for top management activities • Expert systems • Groupware
IS Hierarchy(Types of IS/Personnel) Executives EIS Management DSS MRS Operations Expert Sys. personnel Transaction processing systems Clerical Groupware
People Owners Users Designers Builders System Focus Data Process Interface Network IS Framework: Dimensions
IS Framework Data Process Interface Network Owners Business Objects Business Functions IS Context Business Locations Data Model Process Model Input/Output Requirements Communication Requirements Users Database Schema Program Design Report/Screen Design Network Architecture Designers Database Programs Application Programs Interaction Programs Middleware Netw. Programs Builders