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HO 343 -- Session 1: Information Systems Concept

HO 343 -- Session 1: Information Systems Concept. EK BUNCHUA ek@alpha.tu.ac.th Room # 528 Thammasat Business School. Industrial Age. Information Age. Computers & Information Systems. Machines. Where Are We Now?. Development of Business Information System. From local to national

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HO 343 -- Session 1: Information Systems Concept

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  1. HO 343 -- Session 1:Information Systems Concept EK BUNCHUA ek@alpha.tu.ac.th Room # 528 Thammasat Business School

  2. Industrial Age Information Age Computers & Information Systems Machines Where Are We Now?

  3. Development of Business Information System Fromlocaltonational toglobal business Fromprice tonon-price competition Frombuyer needs tobuyer wants

  4. Information Technology (IT) • 2 C’s • Computer • Communication • An enabling tool for developing information systems • IT as a competitive advantage • IT as a competitive necessity

  5. Firm Infrastructure Human Resource Management Technical Development Profit Margin Procurement Inbound Logistics Outbound Logistics Marketing & Sales Customer Services Operations Value Chain Model Support Activities Primary Activities

  6. Human ResourceInformation System ... an integrated systemdesigned to provide information used in HR decision making. (Mathis and Jackson)

  7. Human ResourceInformation System • ... a system for • gathering and maintaining the data that describes the HR, • transforming the data into information, and • reporting the information to users. • (McLeod)

  8. System Boundary Organizationas a System AC FN Interact and inter-linkage among the subsystems to achieve org. goal HR MFG A B MK Direct Achieve D C System Concept External Internal Consists of functional Subsystems Each subsystem can be viewed as another system; and consists of its own subsystems Each subsystem has its dept. goal

  9. Information System An Information System is not: • A personal computer • E-mail • Internet & WWW • Windows 98 • Microsoft Word • Information System ... • Manual system? • Computer-based system?

  10. Data: Facts that have to be processed or organized for meaningful use Information System • Interrelated components working together to collect, capture, process, store, disseminate information to support decision making and the managerial functions of planning, organizing, coordinating, controlling, and communicating in an organization (Laudon and Laudon) Input Process Output Information: Processed and organized data

  11. What is a CBIS? • Computer-Based Information System • An information system that uses computer technology to perform some or all of its intended tasks • CBIS includes hardware, software, database, network, procedures, people, purpose, and social context • CBIS can be classified by organizational levels, functional areas, and support provided

  12. Organizational Levels of CBIS • Personal-level Information System (PIS) • A stand-alone PC • A mini/mainframe-based system • A networked PCs system • Workgroup Information System (WIS) • Departmental Information System (DIS) • Enterprise Information System orOrganizational Information System (OIS) • Inter-organizational Information System (I-OIS)

  13. Functional Areas of CBIS • Accounting Information System (AIS) • Financial Information System (FNIS) • Marketing Information System (MKIS) • Human Resource Information System (HRIS) • Manufacturing Information System (MFIS)

  14. Support Provided by CBIS • Transaction Processing System (TPS) • Supports activities central to the mission • Office Automation System (OAS) • Supports office workers • Intelligent Support System (ISS) orKnowledge Work System (KWS) • Supports knowledge workers

  15. Support Provided by CBIS • Management Information System (MIS) • Supports operational managers • Decision Support System (DSS) • Supports managers and analysts • Expert System (ES) • Provides intelligence to managers • Executive Information System (EIS) orExecutive Support System (ESS) • Supports executives

  16. Executives Customized Information Operations EIS ES DSS MIS KWS TPS OAS • Unstructured decisions • Summary reports • Ad-hoc queries • Environmental data • Structured decisions • Detailed reports • Fixed format / periodic reports • Internal data

  17. EIS I-OIS ES DSS 3. Organizational Levels MIS KWS 1. Support Provided OIS (MIS) TPS OAS AIS FNIS MKIS HRIS MFIS 2. Functional Areas DIS WIS PIS

  18. HRIS Challenges • Other departments, managers, employees are the main customers of the HR services • HRIS must be integrated with other functional information systems, and must be linked across the organizational hierarchy to enable the free flow of information Vertical integration Horizontal integration

  19. Purposes of HRIS • To improve the efficiency with which data on employees and HR activities is compiled • To provide HR informationmore rapidly and more easily for use by management in making decisions

  20. HR Decision Support System Internal Records System Data base HR Intelligence System • Recruiting • Work force management & evaluation • Compensation • Benefits etc. HR Research System A Model of HRIS

  21. Questions?

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