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The Last mile is the most important link in the supply chain. An efficient last mile delivery process can go a long way when it comes to increasing customer loyalty. For more information, please visit online http://www.getfareye.com/in/last-mile-delivery or call us @91-11-4747-3381.
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3 Major Last Mile Challenges Faced by Businesses Last mile is the most important link in the supply chain. It is the last leg of the delivery process in which the product is delivered to the customer. The reason why it is considered so important is that it involves face to face contact between the retailer and the customer. Therefore, it has a direct impact on customer satisfaction. An efficient last mile delivery process can go a long way when it comes to increasing customer loyalty. Last Mile Challenges Here are three of the major last mile challenges faced by businesses- 1.Low First-Time Success Rates- The businesses find it difficult to successfully deliver the products in one go. 2.Lack of Co-ordination- The managers and field workers find it difficult to coordinate in real time. Also, the managers find it difficult to track and monitor their field workers. 3.Errors- As most processes are handled manually, the chances of errors are always high. How To Overcome These Challenges? For ecommerce and logistics companies, overcoming last mile challenges is of paramount importance as it directly affects their profitability. The best way to do so is to use reliable delivery management software. Equipped with advanced features, delivery management software helps a business manage its last mile delivery operations more efficiently. FarEye’s delivery management software is equipped with many advanced features. It can be used to assign jobs to field workers based on their proximity to the customers. With the software, the
manager gets a live field view of job updates. It also automatically sends a tracking alert to the customer when the delivery is dispatched. FarEye offers last mile solutions that make it easier for businesses to manage their mobile workforce and bring more efficiency in the last mile process. Contact Us: FarEye Address: Plot number 1, Okhla Phase III, Okhla Industrial Area, New Delhi, Delhi 110020 Phone No: +91-11-47473381 Website: http://www.getfareye.com/in Email: support@fareye.in Facebook: https://www.facebook.com/FarEye-630659053701142 Twitter: https://twitter.com/Far_Eye LinkedIn: https://www.linkedin.com/company/fareye