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THE LAST MILE. JOB SELECTION RETENTION PROMOTION For fresh job aspirants. Products Service For money Commercial Benefit. . UNDERSTANDING SALES. Right Products &Services. Right groups of customers Right Time. Right Price. While Retaining Customers. . AIM OF SALES.
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THE LAST MILE JOB SELECTION RETENTION PROMOTION For fresh job aspirants
Products • Service • For money • Commercial Benefit. UNDERSTANDING SALES
Right Products &Services. • Right groups of customers • Right Time. • Right Price. • While Retaining Customers. AIM OF SALES
Acquire new customers • Retain current customers. • Sell more to current customer AIM OF SELLING
Not persuasive . • Structured Process. • Recommended actions • Based on studied models. SELLING
Ask Questions . • Elicit Response. • Offer appropriate product. • Create a Solution. • Satisfied Customer How Can You Do It.
Activity of Institutions • Processes for creating a product • Communicating • Delivering, and Exchanging • Offerings that have value. • For customers, clients, partners, society. MARKETING
Pre approach • Approach • Build rapport • Provide Information • Provide Demonstration • Close the sales. SALES PROCESS
Orders Takers • -To old customers • Order Getters -New products and customers • Support Staff TYPES OF SALES PERSONS
Plan • Pre approach • Approach • Build rapport SELLING PROCESS
Solid Information. • Expect Options. • Single Source Service. • Superior Communication. • Consulting. • Seamless Relationship. CUSTOMERS EXPECTATIONS