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I hear and I forget; I see and I remember; I do and I understand.

I hear and I forget; I see and I remember; I do and I understand. Ancient Chinese proverb. The Visual Display of Business Information. Delivery Skills 2: Presenting Information to an Audience. Presentation Listeners Always Ask:.

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I hear and I forget; I see and I remember; I do and I understand.

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  1. I hear and I forget; I see and I remember; I do and I understand. Ancient Chinese proverb

  2. The Visual Display of Business Information Delivery Skills 2: Presenting Information to an Audience

  3. Presentation Listeners AlwaysAsk:

  4. You must answer these questions very early in the presentation to put your listeners at ease. Or else …

  5. …Or Else the Audience … 1. … Will be trying to answer them during your presentation, and not thinking about you or your message. 2. … May leave

  6. How to Answer the 3 Questions? “You are here today because …” “The purpose of this presentation is …” “I have a n-minute presentation …” Go through the first slides quickly

  7. Continue to Answer Them Emphasize What’s in it for you (WII-FY) What’s in it for me (WII-FM)

  8. WIIFY Trigger Phrases • “This is important because…” (The presenter fills the blank) • “What does this mean to you?” (The presenter explains)

  9. WIIFY Trigger Phrases “Why am I telling you this?” (“It is important, because…”) “And…?” (Deliver the WIIFY…)

  10. Stage Deportment

  11. Appropriate Appearance www.brooksbrothers.com • Appropriate attire • Neat and professional • Shined shoes

  12. Does he really look “just fine?” 3615 03 01 Presentations - funny - Poor dress (Andy Griffith 1962).mpg

  13. Left-to-right, Top-to-bottom www.mrshughes.org

  14. Always Follow the First Rule of Reading Text on slides ordered Left-to-right, Top-to-bottom

  15. Ideally for the Audience, Put Podium to the Left of the Screen http://www.biotech.ucdavis.edu • Eyes go: • Right from you • Left to right on the screen • Left back to you • A natural flow • Less mental work

  16. As You Walk on Stage http://www.nbc.com Establish eye contact Smile Take your position Lock, talk, and pause Develop a rhythm

  17. Hands at Your Sides http://www.whitehouse.gov Keep hands relaxed Use hands for emphasis and painting a picture Don’t fidget

  18. Don’t Hide Behind the Podium www.PublicSpeakingSkills.com Avoid clutching the podium or microphone Refer to your notes, but keep eye contact Move around, but be graceful

  19. Speak Up, Speak Clearly, and Pause http://www.whitehouse.gov Keep eye contact Pause frequently Take a breath when you pause Enunciate Vary pitch, tone, and volume

  20. Remember: Presentation skills are learned. They improve with practice.

  21. Feedback, Questions, and Anxiety

  22. A good presenter knows how to influence positive and negative nonverbal feedback

  23. Non-verbal Feedback Eye contact Facial expressions Handshake Body language Gestures Disruptions

  24. A good presenter knows how to controlpositive and negative verbal feedback

  25. Verbal Feedback Don’t tase me bro 1 Don’t tase me bro 2 Questions Comments Objections Disruptions

  26. Answering a Question Eye contact Affirm the person Listen and do not interrupt Understand the question Paraphrase it in your own words Give your answer

  27. Dealing with Objections http://www.dnc.org Eye contact Remain calm Be courteous Be understanding Maintain control

  28. Don’t Lose Your Cool http://www.newyorktimes.com A good presenter knows how to control anxiety (fight or flight)

  29. Practice Means: www.viewimages.com Saying the words Making the gestures Using the visuals Seeing the results Visiting the presentation room in advance

  30. Diligent Practice Eliminates errors Reduces anxiety Improves likelihood of success Makes performing easier

  31. Have Secondary Plans • Prepare alternative presentation versions • 30 seconds (elevator speech) • 2 minutes • Prepare alternative media • Flash drive backups • Handouts

  32. 3615 03 04 Presentations - funny - Answering questions & interviews - (Yes, Pri Min 1986).mpg(20 minutes)

  33. End of Section Delivery Skills 2: Presenting Information to an Audience

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