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It’s about Respect. Michelle K. Brackin. Respect in the Workplace. Culture of Respect What is Respect Diversity Harassment/Discrimination What to do about it?. Culture . Learned conscious and unconsciously behaviors for daily living Use of silverware Use of chopsticks
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It’s about Respect Michelle K. Brackin
Respect in the Workplace • Culture of Respect • What is Respect • Diversity • Harassment/Discrimination • What to do about it?
Culture • Learned conscious and unconsciously behaviors for daily living • Use of silverware • Use of chopsticks • Wearing hats indoors • Wear to talk on your cell phone • Please /Thank you
Culture of Respect • Respect – to show regard for others • Show – behaviors and words • Regard – recognizing • Others – human beings
ASC Culture of Respect • We agree to show respect for all with our words and actions that reflect that we recognize other people as human beings
How do we do that? • Golden rule Treat others as you want to be treated
The Golden Rule • Buddhism – Hurt not other in ways that you yourself would find hurtful Udana-Varga 5:18 • Christianity – So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets. MT 7:12 • Islam – No one of you is a believer until he desires for his brother that which he desires for himself Sunnah
The Golden Rule • Judaism – What is hateful to you, do not to your fellowman. That is the entire law; the rest is commentary. Shabbat 31a • Taoism – Regard your neighbor’s gain as your own gain and your neighbors loss as your own loss T’ai Shang Kan Ying P’ien
The Golden Rule Treat human beings as you want to be treated as a human being
We are all the same • Human Beings • Feelings/emotions • We all feel pain, we all bleed in we are cut • Work to provide for ourselves and our families • We expect to be treated with respect • At work • In a restaurant • At the bank • At the doctor’s office
Respect Was there a culture of respect in the video?
High School Graduate Disabled American Citizen Diversity Male Female Black Farm Asian Immigrant Tall Husband City Girlfriend White Twenty Fifty Parent Short Native American
Question? Is there anyone who wants to be treated with disrespect?
Culture of Disrespect • Consciously or unconsciously learned behaviors that show we do not care that other people are human beings • We do not treat others as human beings that may be different • …… but all human beings want respect
In the News Syrian Ambassador killed and rioting in Pakistan, Egypt, Syria, and Iran Video insulting the Prophet Mohammad Were you offended by the video? Would you be offended by an insult to something you hold sacred?
What happens when we do not… • ….treat other human beings with respect • Hurts others causing pain and suffering • Devalues the person and their ideas • Trivializes individuals’ accomplishments • Causes us not to listen to them • Excludes them from the team • Wastes talent and time • Energy spent earning the respect back • Creates low morale for the subject and bystanders10
Culture of Disrespect • Discrimination • Stereotyping • Harassment • Bullying
Discrimination • Discrimination – with our words or actions we treat certain individuals or groups differently • ASC Services • ASC Workplace
In the News Where is discrimination based on age generally accepted? Premium increase 50% to 100% if you add teenager to your car insurance.
Stereotypes • *We give everyone in a certain group the same attributes • *We are all different, even within groups • * We put others in boxes
Stereotypes What ideas will not be heard because of stereotypes?
Harassment • Harassment – with our words or actions we make the workplace uncomfortable and hostile for individuals or groups
Harassment -Hostile Environment • Unwanted and uncomfortable • Physical • Verbal • Visual • Request for sexual favors – Quid pro Quo
Harassment • Some harassment is simply not understanding what is disrespectful to others who are different • And some harassment is willful
Bullying • A form of harassment - the willful, conscious desire to hurt another and put him/her under stress • Social alienation - Jokes • Gossiping - Name calling • Embarrassing others - Physical violence • Rumors • Threats • Taking personal items 20
Bullying • Victims are often weaker or in a position of subordination • Acts out only when others are not around • Hiding their own inadequacies • Research has shown are often abusers of family members
In the News What are some bullying events in the news today?
Culture of Disrespect Illegal • Behavior (stereotyping, discriminating, harassment, bullying) that is based on race, gender, religion, national origin, age, sexual orientation, disability or martial status is illegal under state or federal law in the workplace ASC - it is all disrespect • Does not need to be based on protected class
Illegal Harassment • Asking for sexual favors in return for work privileges • So severe or numerous that it has the effect of altering terms and conditions of the workplace • Victims Perspective/ Reasonable person • Unwelcomed
What is unacceptable at ASC? Illegal Unwelcomed Change work conditions Based on protected criteria Severe/multiple occasions ASC Disrespectful
Disrespect in the workplace • “.. Harassment which creates a hostile or offensive environment for members of one group ….a requirement that a man or woman run a gauntlet of abuse in return for the privilege of being allowed to work and make a living can be demeaning and disconcerting …..”
We agree to show respect for all with our words and actions that reflect that we recognize other people as human beings Because we are diverse, respect may mean different things to different people Culture of respect
How do we learn about differences? • Understand that differences exist • Talking with your coworkers and really listening • Being flexible to new ideas and ways of doing things • Read articles or watch television programs that highlight other cultures
How to prevent disrespecting others • Think before you speak – “Will this • offend someone?” • G-rated workplace • Not everyone shares your attitudes and comfort levels • Avoid negative comments about others • She is really stupid • He is strange 30
How to prevent disrespecting others • Avoid spreading rumors and gossip • Jokes – fun or play is never at the expense of someone else • Nicknames should not be given
How to prevent disrespecting others • Socialization in the workplace is normal; others are not: • Excessive displays of affection are not professional • Asking someone out ? • Discussing bedroom activities or personal hygiene at work
How to prevent disrespecting others • Respect personal space; small work spaces • Never assume touching is welcome • Beware of offensive gestures • Remember other cultures interpret them differently
How to prevent disrespecting others • Social Media as it affects the workplace • Pictures • Defiling someone’s photo • Suggestive cartoons, calendars and other • Threats
What to do with disrespect? • Disrespect based on the protect factors: race, gender, religion, national origin, age, sexual orientation, disability or martial status should be reported immediately to a manager, the Human Resources Manager or the Executive Director according the Non Discrimination Non Harassment Policy
Other Disrespect • Address the person who is committing the disrespect because of non-protected factors • Pick a good time • Eliminate emotions • Be specific • Ask them to stop • Listen to the harasser’s response
Disrespect Don’t wait to say something It does not go away; your reaction reinforces Green light to keep on
Other disrespect • If the behavior continues or retaliation occurs when you confront non-protected disrespect please notify your manager, the Assistant Executive Director and the Executive Director.
I did not mean to disrespect you • Accept their feelings • Apologize for not understanding their point of view • Agree not to do it again • Do not repeat that behavior in the workplace
Responsibility • We are all responsible for the reasonable perceptions of our own behavior
Responsibilities • We are all responsible for establishing and maintaining respectful working relationships with coworkers and customers
Culture of Respect • We agree to show respect for all with our words and actions that reflect that we recognize other people as human beings
Exercise Hey old timer! When you get ready to do that let me know I will help you.
Exercise “When I see you, I don’t see color. I don’t think of you as black.”