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Beyond the Survey: Innovative Techniques for Learning About Your Patrons Presented by: Nicolle Steffen, Linda Hofschire, & Lisa Boyd Library Research Service, Colorado State Library October 14, 2011 11:00 AM—12:00 PM. Resources. http://www.lrs.org/cal2011resources.php. Available Data.
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Beyond the Survey: Innovative Techniques for Learning About Your Patrons Presented by: Nicolle Steffen, Linda Hofschire, & Lisa Boyd Library Research Service, Colorado State Library October 14, 2011 11:00 AM—12:00 PM
Resources http://www.lrs.org/cal2011resources.php
Card Sorting Photo credit: University of Michigan Library http://www.lib.umich.edu/files/usability_reports/libs-svces-depts-card-sort-report.pdf
Scenarios • Programming (One Book, One Community) • Search Behavior • Physical Space • Staff/Internal Development
Resources http://www.lrs.org/cal2011resources.php
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