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SSA BWU 2004 Fall Workshop Session 5. BPM to Insure Consistent Processes and to Facilitate Sarbanes-Oxley Compliancy. Presenter: Don Morren, Herman Miller Co-presenter: Leen Roeleveld, DynaFlow . Agenda. Part I: Introduction Herman Miller DEM & EZ-Process Implementation
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BPM to Insure Consistent Processes and to Facilitate Sarbanes-Oxley Compliancy Presenter: Don Morren, Herman Miller Co-presenter: Leen Roeleveld, DynaFlow
Agenda • Part I: Introduction • Herman Miller • DEM & EZ-Process Implementation • Herman Miller Practical BPM Case • Part II: Sarbanes-Oxley • Demo EZ-Publisher & Sarbanes-Oxley • Part III: Wrap-up • Questions & Answers
Herman Miller Incorporated Herman Miller, Inc. • creates great places to work through the design, manufacture and distribution of furnishings, interior products, and related services. Through problem-solving research and design, the company seeks to develop innovative solutions to real needs in working, healing, learning, and living environments. Net sales of $262,000 in 1923 grew to $25 million in 1970, the year the company went public; net sales in fiscal year 2001 were $2.24bn.
Business Process Continuum • No centralized business process model at Herman Miller. • A centralized business process model for all process related to Baan, used to implement 12 logistical companies (different physical locations) • Now: A centralized business process model containing 350 processes. 250 related to Baan, 100 defining business processes for non-Baan business systems, Business Control Diagrams, and Business Organization Charts. No Model Reference Model Mixed Model HMI Baan Model HMI Multiple System Model HMI all System Model Timeline
Business Process Continuum • Implemented Baan using DEM • Web enabled our Baan business process model using EZ-Publisher. • Began using EZ-Modeler to document the business process for non-Baan business systems. • Evaluation under way to use EZ-Compliance to put Sarbanes – Oxley compliant controls in place, to manage the business process. No Model Reference Model Mixed Model HMI Baan Model HMI Multiple System Model HMI all System Model Timeline
BPM and Sarbanes - Oxley • So What does Sarbanes Oxley have to do with Business Process Management? Press to Play Practical BPM Case
EZ-Compliance To Conclude • “The new module's ability to define and monitor internal Business Controls, and link them to the related Business Processes, is an attracting feature that would be supportive to companies going through the Sarbanes-Oxley (SOX) initiatives, as we are.”
EZ-Compliance Sarbanes-Oxley Act… • Important Sections: • Section 302 requires that financial statements be complete and accurate • Section 404 requires that the process used to generate statements be accurate and meet an accepted industry standard; certification of internal controls • Section 301 requires procedure for confidential, anonymous submission by employees regarding questionable accounting of auditing matters
EZ-Compliance Summarized • Control Your Processes • Especially those with potential (financial) risks EZ-Compliance (in a nutshell) • Supports Auditor & Modeler in documenting controls • Supports Auditor in performing audit & rating • Supports End-user in prescribing checks / control points • Supports Management by presenting auditing results in reports
EZ-Compliance EZ-Compliance • Library (>200 pre-defined controls) gives you head-start on identifying and registering business controls • Business controls can be visible and accessible for employees in WebNavigator • Auditors can add audit ratings to business controls • Management receives reports about the weak-spots in the processes • EZ-Compliance is not SOX specific. Caters to both internal/external regulations.
EZ-Compliance • EZ-Process modules • Process Modeling • Process Publishing • Process Analysis & Simulation • (Process) Document Management • Process Automation – Workflow Management • Process Certification – Compliancy Mgt. • Demo EZ-Publisher & EZ-Compliance
EZ-Compliance Demo Summary • End-user Process Web Navigator • Published EZ-Compliance controls • Business Controls Definition • Link with Process/Activity • Reporting
EZ-Compliance What’s next? • June 2005, deadline SOX compliance • Few resources (still need to run the business) • Good to know that tools such as EZ-Process are helping us getting organized and certified • Auditors interested (controls linked to business processes v.v.)
EZ-Compliance Questions?