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PREDICT New industry-leading service for e-commerce 2014

PREDICT New industry-leading service for e-commerce 2014. What is Predict. Predict is a new option dedicated to e-commerce customers in order to increase the number of first-time deliveries and make the delivery process more comfortable for buyers of e-shops.

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PREDICT New industry-leading service for e-commerce 2014

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  1. PREDICTNew industry-leading service for e-commerce2014

  2. What is Predict Predict is a new option dedicated to e-commerce customers in order to increase the number of first-time deliveries and make the delivery process more comfortable for buyers of e-shops. It gives to recipient opportunities to change: • the date of delivery • the delivery address (within the same city) • the time slot • and to track the order • It is free to all customers!

  3. How It Works Customers receive SMS and/or e-mail notifications with a link leading to Predict page on our mobile site. First step is an authorization in our system. After that the recipient may start to change the delivery details

  4. Date Changing Recipients may change the delivery date within 5 days (including weekends in some cities)

  5. Time Slot Changing Recipients also may change the delivery time slot

  6. Address Changing Recipients may change the delivery address within the same location or choose to collect parcel from pick up and drop off points (for some cities*) *for detailed information, please, visit us on www.dpd.ru

  7. Delivery Canceling Recipients may also cancel their orders online

  8. For more information, please, contact us itcustomers@dpd.ru Sincerely Yours, DPD Team

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