BAD REVIEWS CAN PUT YOUR BUSINESS AND BRAND IN BAD SHAPE

1. BAD REVIEWS CAN PUT YOUR BUSINESS AND BRAND IN BAD SHAPE There is no need for scientific evidence to say that you and I read or put to consideration customer reviews of a product before buying. We tend to hear the experience of the earlier buyers of the product before we make a purchase of such product. This is one strategy people employ before any online transaction unless one is new to the internet world. Checking product ratings, reading reviews and comments posted on social media and review sites all in order to confirm the authenticity of the product and not to fall victim of scammers. In short, you and I are greatly influence by the comments made by other people concerning a service or product. To some extremes, I sit in front of my laptop watching youtube review videos about a product I want buy and follow by reading the comments under the videos. And through various review platforms and social media one can tell if the seller or the company of a product has good reputation or not. Many online businesses and companies lose their clients and potential buyers unknowingly due to bad comments and unpleasant reviews about their products and services. The truth is that bad comments posted on social networks, and negative reviews on review websites really hurt businesses and drive away potential clients. Not only online businesses, but brick and mortal companies as well heavily rely on positive social media coverage to maintain their good reputation. Social media signals that include reviews, comments, tweets, posts and much more. There is a belief that very soon search engine algorithms will ultimately depend on customer reviews and comments, social media posts, tweets and other social signals. But my concern for your business is that do your company make use of sustaining systems to

2. help monitoring and attending to customer reviews and comments, especially the bad and negative reviews in order to guard its reputation? Right before the world of internet, an organization’s reputation and integrity was crucial. More than ever it is the key to unlock business growth and profit maximization. Like I said earlier that do companies monitor and attend to social media reviews on their products and services –companies or business who don’t have a strategy in place for reputation management and damage control will gradually lose out to those who do. As a manager you don’t have to sit in front of a laptop from morning till night reading comments and reviews. The internet is another world on its own, to what length and breadth do you want to search and read reviews concerning your business… But there is powerful web based application that can easily notify you about new mentions of your keywords or phrase, business or name of product mentioned virtually any place on the internet. A tool exists that can alert you instantly at the mention of anything related to your service or product mentioned in form of comment, review, tweet, post or just a phrase. The application is known as RepWarn. Get more information about Repwarn here Repwarn is a unique software as a service (SAAS) alert or warning tool which addresses issues of social media reputation. It is a one of a kind reputation management software that saves you the agony of knowing the views of people about your products and services. It handles the job of monitoring any mention of your company’s keywords, phrases anytime people post reviews of your product or even when one tweets a negative comment about your product. With Repwarn customer problems can be resolved and you can turn negative comment into an advantage. Review Repwarn here Where does RepWarn scan? It scans virtually the whole internet for your company’s keywords, phrases, brand name and notify you immediately. It focuses on the following sites:  blogs and Anywhere on the internet  Facebook  forums  Google Plus  Search engines: Bing Google Yahoo  TripAdvisor  Twitter  Yelp  YouTube  the places where your customers make or break your business What other things it does?  Gives Instant Notifications.

3. Repwarn is a powerful tool that scans the website every five minutes, gives instant updates on any keywords, phrase, products and brand names directly to your email via your IOS device or Android app.  Gives firsthand information about products Repwarn will let you know what the people’s opinions are concerning you and your products. At the mention of your products and services anywhere on the website, it alerts you which gives you the opportunity to know the thoughts of the people about your brand before your competitors do.  Gives you competitive advantage over your competitors. Repwarn enables you to keep a close eye on your competitors, monitoring every of their strategies and business approaches and thereby giving you top spot in the market and makes you to stand out in this competitive environment.  It can be used as lead generation tool. With Repwarn, you have access to links of people who are looking online for your service or product been sent to you instantly. For example, use a keyword like “Wedding planner in LA” and RepWarn will hunt out leads which are forming on social media sites.  It creates a cordial relationship between you and your customers. Repwarn alerts you on a comment made which mentioned your brand name and immediately, you address the customer via email or phone call. The customer will feel impressed that you are concern about him/her and from there you are creating a lasting business relationship with your clients. Why should you go for RepWarn? o Thinking about an app to manage your online reputation, Repwarn is the best SaaS on the market right now for reputation management and to get alerts about new mentions of your keywords or phrases mentioned almost anywhere on the internet. o It so much effective more than the giant Google Alert and other monitoring and spying tools you can ever come across. It gives much more relevant mentions that you can think of. o The software is so easy to use with simple dashboard, easy navigation and easy way to setup your operations. Trust me, a computer novice can handle the job. o You have different language options to choose from: English, French, Spanish, German, Italian, Belarusian, and Bulgarian. Do you aim at delivering better services that will keep your customers satisfied? Or are badly in search of a service that can monitor your business on the go? Repwarn is the best choice for you. With instant notifications of comments and opinions made on your products, you have great insight as to what the needs of your customers are and what they are saying about your services. Get more information about Repwarn here