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Experimenting with ‘Fun;’ ‘Fun’ With Experimenting. What the (Von) Hayek Do You Think You’re Doing?. The Content of the Audience is more important than The Content of the Talk. This Talk is About…. An Effective/Affective Innovation Methodology Emphasizing Competitive Experimental Designs
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Experimenting with ‘Fun;’‘Fun’ With Experimenting What the (Von) Hayek Do You Think You’re Doing?
The Content of the Audience • is more important than • The Content of the Talk
This Talk is About…. • An Effective/Affective Innovation Methodology • Emphasizing Competitive Experimental Designs • - 5X5 X-Teams
Not ‘Publish or Perish’ but… • “Demo or Die”
‘Demo or Die’ Dynamism • - What else…? • Who else…? • How else… • Why not…?
I research/advise/explore… • ‘Behavioral Economics’ of • Experimentation & Innovation in Organizations • Via their Models, Prototypes & Simulations
Noun & Verb • Design Competition
What kind of… • Design Competition?
Combining Affect & Effect • Lightweight; • Heavy Impact; • “Fun”
My ‘Unit of Design/Competition’ • From • ‘Playing with Prototypes’ • to • Proposing “Experiments Portfolios”
You will be the • CEO
You don’t have to be the CEO to be the • Chief • Experiments • Officer
The CEO’s Deliverable: • A Portfolio of • Testable Business Hypotheses • that Matter!
A Hypothesis • • Frames a Challenge • • An Organizing Principle for Convening ‘Teams’ • • Can Identify, Incorporate & Influence Adoption
Experiment • A Structured, Easily Replicable Process • to ‘Test a Hypothesis’
Designing The X-Teams • 5X5
5X5 ‘X’-Teams • • 5 People/5 Days • • 5 Experiments • • $5,000 • • 5 Weeks • •$5,000,000[Growth or Savings]
X Teams: [Liberating Constraints] • • Cross-functional/Well-Regarded Talent • • Hard Deadline/Defined Deliverable/No Budget • • Self-Managing • • Present to Top Management • • Peer & Executive Review
The X-Format • • What’s the Perceived Problem/Issue/Opportunity? • • Why does It matter? • • What’s the Business Hypothesis? • • What Experiment(s) conform to the 5X5 criteria?
Make Compelling Business Hypotheses Simple & • Simple Business Hypotheses Compelling
“Fun-damental Value(s)” • Be “Warren Buffetts” • of Experimentation
ideology: • Do you experiment to extend your values • or to challenge them?
The Design “Game” • Competing Hypotheses • & • Competing Experiments • & • Competing Portfolios • & • Competing Presentations
Gedankenexperiment: What text, call or site should an in-store customer make?
Amazon Recommendation Engine[Greg Linden] • I hacked up a prototype. On a test site, I modified the Amazon.com shopping cart page to recommend other items you might enjoy adding to your cart. Looked pretty good to me. I started showing it around… • At this point, I was told I was forbidden to work on this any further. I was told Amazon was not ready to launch this feature. It should have stopped there. Instead, I prepared the feature for an online test. I believed in shopping cart recommendations. I wanted to measure the sales impact….
5X5 X-teams • Lessons Learned
Lessons Learned • Professional Development
The Most Influential and Product of Simple, Fast, Cheap and Compelling Experiments Isn’t • ‘The Results,’ It’s ‘The Experimenters’
5X5 X-teams • Crafting a ‘Good’ Business Hypothesis is Hard • (This surprised me…!)
5X5 X-teams • Articulating Their X-Portfolio Philosophy • Proved Challenging
Lessons Learned • A Fantastic Window for • Senior Leadership
5X5 X-teams • Portfolio ‘Gaps’ As Revealing as • Portfolio Priorities
The X-Heuristic • If You Can’t Afford to Have ‘It’ Fail, • ‘It’ Isn’t an Experiment
What Experiments Aren’t: • Validation
Oxymoron Alert • Passionately • Dispassionate
X-Team Issues: • • ‘Single-Idea’ Zealots • • Frustration Follow-up • • Top Management Challenged • • ‘Put Up or Shut Up’ Upsets • • ‘Analysis’ Culture(s) Get Nervous