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Locating TTVN Schedules / Site Codes

Locating TTVN Schedules / Site Codes. Training Tutorial Computer Information Service CIS Helpdesk 409.740.4714 “CLB” Class-Room Lab Bldg #3007 LRC Helpdesk 409.740.4480 “LRC” Learning Resource Center – Bldg#3010 helpdesk@tamug.edu.

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Locating TTVN Schedules / Site Codes

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  1. Locating TTVN Schedules / Site Codes • Training Tutorial • Computer Information Service • CIS Helpdesk 409.740.4714“CLB” Class-Room Lab Bldg #3007 • LRC Helpdesk 409.740.4480 • “LRC” Learning Resource Center – Bldg#3010 • helpdesk@tamug.edu

  2. TTVN is the wide area data and interactive communications network that serves • the thirteen Texas A&M campuses • the Health Science Center • seven research and service agencies of the Texas A&M University System (TAMUS)  • The network also serves numerous affiliated colleges and universities, K-12 school districts, and state agencies throughout Texas • The core TTVN network consists of over 120 primary wide area network sites and more than 300 videoconference sites

  3. TTVN provides following services http://ttvn.tamu.edu • videoconference scheduling • facilitation services • VC user/technical support • multi-point VC bridging • ISDN/IP gateways • live and archive webcasting • VC equipment repair. • for more info visit their websitettvn.tamu.edu

  4. How to Look Up TTVN classeshttp://ttvn.tamu.edu Getting Started: Choose Video Site List

  5. Narrow down the results for only TAMUG sites Type GV into the Site Code field

  6. TAMUG has 6 TTVN SitesSite names were changed Summer 2011

  7. To View site schedule Click on the Site Code (Full Name) to view site schedule Choose: GVL108 each location has it’s own website listing TTVN schedule

  8. This is the schedule for GVL108 TTVN room Site Coordinator Contact Details Site Location Details Event Details: Event Title Date Start – End time Status

  9. Click on Event Title for Specific VC Details Site Coordinator Contact Details Site Location Details Each Event includes: Event NO#: Event Title Date Start – End time Status

  10. VC TTVN Event Details VC Event Details: Including: Title ID Date Contact /Leader/Faculty Start-End times Duration Status Other TTVN sites Including: Additional event contact info, special instructions

  11. Need to schedule a TTVN ?? • Contact site coordinator on “each end” • for room availability to reserve room. • Once TTVN sites are reserved on both ends • IF it is your responsible to schedule the TTVN • Email Meeting/Conference details to • TAMUG’s TTVN Scheduling Assistant: • Holly Minshew minshewe@tamug.edu • 409.470.4564 • she will assist you to complete the • TTVN reservation form.

  12. Having Trouble with TTVN ?? • Technical Equipment Problems • Backup Scheduling Assistance • Cathy KantowskiCIS Helpdesk Coordinator • kantowsc@tamug.edu • 409.740.4896 • helpdesk@tamug.edu • 409.740.4714 • 409.740.4480

  13. Astra “TTVN” Room SchedulerGVLIB108, GVC112, GVSMOB, GVO200, GVO340 Elisabeth “Holly” Minshew • minshewe@tamug.edu • (409)740-4564 • JK Williams Library, TAMUG

  14. Astra “RGSO Conference” Room SchedulerGVSRES • Carolyn Herman • hermanc@tamug.edu • (409)740-4479 • RGSO, TAMUG

  15. Back-up TTVN Room SchedulerGVLIB108, GVC112, GVSMOB, GVSRES, GVO200, GVO340TTVN Technical Support • Cathy Kantowski • kantowsc@tamug.edu • (409) 740-4896 • CIS Helpdesk, TAMUG

  16. Another TTVN service: Centra • What is Centra? • Centra is an interactive Webconference application that enables any number of participants to meet over the Internet using their desktop or laptop computers. Centra enables meeting leaders or instructors to display PowerPoint presentations, graphics, and other media for the Webconference participants. Centra also provides interactive application sharing, interactive white boarding, and interactive web surveys. • More info: http://ttvn2.tamu.edu/home/?p=webconf

  17. TTVN live webcasts • TTVN live webcasts currently run as scheduled on one of six assigned channels. Current Telecourse, special events, and other recurring events are listed below for each assigned channel. Please see the individual event listings in the TTVN Video Schedule for specific time and channel information for other live webcasts. • More info: http://ttvn2.tamu.edu/home/?p=streams

  18. TTVN Frequently Asked Questions • TTVN services are available at no charge for any Texas A&M University System organization. There are no per-user or per-event charges for TTVN videoconference, streaming video webcast, and Centra webconference services. • TAMU TTVN staff will be happy to answer your questions about any of their services. Please call 979-862-2240 or email ttvn-schedule@tamu.edu. • More info: http://ttvn2.tamu.edu/home/?p=help

  19. TTVN Video Scheduling • Main Number (979) 862-2240 8:00am-5:00pm Monday through Friday • ttvn-schedule@tamu.edu General Information - about TTVN - Videoconference/Webcast Services- Centra Webconference Services - Videoconference Scheduling- Telecourse Scheduling- Webcast Scheduling- New Videoconference Sites - New Videoconference Systems- Webcast Recordings

  20. TTVN Video Operations • Main Number (979) 862-2241 • 7:30am-10:00pm Monday though Friday • (or any time videoconferences are scheduled) • ops@kamu.tamu.edu • or • Centra_Support@kamu.tamu.edu - User Assistance for Scheduled Videoconferences and Live Webcasts - Technical Assistance for Scheduled Videoconferences- Videoconference System Maintenance and Repair- Technical Assistance for Centra Webconference User and Administration Issues

  21. TTVN Enterprise Network Group • Main Number (979) 845-8437 24/7/365 • wan@ttvn.tamus.edu - Technical Assistance with Enterprise Network Issues- Enterprise Network Facilities and Circuits

  22. TTVN Mailing Addressfor Equipment repairs TTVNTexas A&M University Educational Broadcast Services 4244 TAMUCollege Station, TX 77843-4244

  23. TAMU TTVN SupportStaff

  24. TAMUG TTVN Support Staff Scheduling Assistance Elisabeth Minshew minshewe@tamug.edu 409.740.4564 Technical Assistance Helpdesk helpdesk@tamug.edu 409.740.4480 Cathy Kantowski kantowsc@tamug.edu 409.470.4896 Bill Elizondo elizondb@tamug.edu 409.740.4860 Brendan Maloney maloneyb@tamug.edu 409.740.4960 CIS/ Library Director Steven M. Conway conways@tamug.edu 409.740.4999

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