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Strategy to Action: The Power of HSD Session 4: HSD and Training and Development January 7, 2008

Strategy to Action: The Power of HSD Session 4: HSD and Training and Development January 7, 2008. Glenda H. Eoyang, Ph.D. geoyang@hsdinstitute.org Jennifer Schuster-Jaeger Jennifer.Schuster-Jaeger@co.hennepin.mn.us. NOT Training. Many complaints about training in organizations: Not timely

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Strategy to Action: The Power of HSD Session 4: HSD and Training and Development January 7, 2008

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  1. Strategy to Action:The Power of HSDSession 4: HSD and Training and DevelopmentJanuary 7, 2008 Glenda H. Eoyang, Ph.D.geoyang@hsdinstitute.org Jennifer Schuster-JaegerJennifer.Schuster-Jaeger@co.hennepin.mn.us

  2. NOT Training • Many complaints about training in organizations: • Not timely • Not followed up • Not relevant to my work • Not practical • Not supported by the environment • Not worth my time/budget • And . . . .

  3. YES Capacity Development • Capacity development is the alternative: • Just in time • Continuous contact • Real tools for real work • Practical and solution oriented • Supported by the environment • Fabulous return on investment • And . . . .

  4. Series Goal Improve your performance as you: Manage projects Plan for change Train and develop capacity Manage performance Communicate Lead virtual teams

  5. Series Overview Introduction to HSD July 9 HSD & Project Management September 10 HSD & Performance Management October 8 HSD & Planning for Change November 5 HSD & Communications December 10 HSD & Training and Development January 7 HSD & Virtual Teams February 11

  6. Your Guide . . . Glenda Eoyang geoyang@hsdinstitute.org • Executive Director of HSD Institute • In the first grade . . . • My first real job . . . • My greatest passion . . . • My life’s work . . .

  7. Your Guide . . . Jennifer Schuster-Jaeger Jennifer.Schuster-Jaeger@co.hennepin.mn.us • HSDP Associate • Manager • Lifelong learner • Natural teacher • Devote of Dialogue Education • And . . .

  8. Today we will . . . • Learn about capacity development from your own learning experiences. • Redefine learning as a self-organizing process. • Map your own capacity development journey. • Learn tips to supercharge your learning and others’.

  9. Learn from yourself . . . • Close your eyes. • Think of the last time you learned something important. • Describe the experience . . . • How did you feel? • What did you think? • What was the environment? • What was the trigger event?

  10. My experience • When I learn I am . . . • Stuck with a problem I cannot solve. • Engaged in a difficult/challenging task. • In the flow of solving a problem. • Collecting and applying little helpful bits. • Struck by how many different things come together in my head/heart. • Usually surprised. • In short, I need something I don’t have, and I get it in an instant.

  11. How does it work? Return

  12. Capacity Development • Is not like:Learning Newton’s Theorem • Is like:Learning Newton’s Dog

  13. How does it work? Return

  14. The Learning Triangle Emerging Personal Praxis Emerging Theory Emerging Practice TheoryChallenge PracticeChallenge Current Capacity

  15. The Learning Triangle Emerging Personal Praxis Emerging Theory Emerging Practice TheoryChallenge PracticeChallenge Current Capacity

  16. Theory ChallengeWhat do you do? • Review the literature • Ask the smartest person you know • Go on-line • Look for metaphors • Scan your bookshelf • Look for a “most likely story” • And . . .

  17. How does it work? Return

  18. The Learning Triangle Emerging Personal Praxis Emerging Theory Emerging Practice TheoryChallenge PracticeChallenge Current Capacity

  19. Practice ChallengeWhat do you do? • Observe others • Compare and contrast • Move to low-risk to practice • Get new tools • Work with a partner • Give yourself time • And . . .

  20. How does it work? Return

  21. The Learning Triangle Emerging Personal Praxis Emerging Theory Emerging Practice TheoryChallenge PracticeChallenge Current Capacity

  22. Praxis ChallengeWhat do you do? • Work in community • Try it out • State a hypothesis and test it • Talk through a process • Ask yourself “why” • Reflect on past practice • Look for similarities differences • And . . .

  23. How does it work? Return

  24. The Learning Triangle Where do you usually start? Where do you tend to get stuck? What support do you need to develop your capacity? How can you be more effective helping others develop theirs? Emerging Personal Praxis Emerging Theory Emerging Practice TheoryChallenge PracticeChallenge Current Capacity

  25. Today we . . . Learned about capacity development from your own learning experiences. Redefined learning as a self-organizing process. Mapped your own capacity development journey. Learned tips to supercharge your learning and others’.

  26. Next time we will . . . Consider complex human systems dynamics of Virtual Teams. January 11, 2008 Same place Same time What are the risks and benefits of virtual teams?

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