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Setting Up a Child Advocacy Office:  Charting Your Course

Setting Up a Child Advocacy Office:  Charting Your Course. Travis County Office of Child Representation Leslie Hill, Managing Attorney Lynn LeCropane, Senior Staff Attorney. The Beginning: Assessing Community Need. What is the current child welfare system? What is working well?

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Setting Up a Child Advocacy Office:  Charting Your Course

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  1. Setting Up a Child Advocacy Office:  Charting Your Course Travis County Office of Child Representation Leslie Hill, Managing Attorney Lynn LeCropane, Senior Staff Attorney

  2. The Beginning: Assessing Community Need • What is the current child welfare system? • What is working well? • What could use some improvement? • How will your team meet the needs?

  3. Identifying Funding Possibilities • Local, state and federal sources • Collaboration with partner agencies

  4. Office Startup 101 • Space • Supplies • Staff • Systems

  5. Open for Business: Now What? • Case Assignment Procedures • Case Organization • Communication • Handling the unexpected

  6. Building a Team • What skills does your team need? • Find the right combination of skills • Behavioral interviewing • Flexibility is a skill

  7. Developing Partner Relationships • Build on your existing networks • Identify common goals and needs • Always look for the bigger picture

  8. What to Measure: And How? • Understand your system’s capabilities • Identify performance measures • Capture the work you are doing • Plan for system updates • Don’t give up!

  9. Incorporating Promising Practices • Know your clients’ needs • Be responsive to clients and community • Develop practice standards for office • Learn from others • Don’t be afraid to change your systems

  10. Meeting Client Needs: Logistics • Planes, Trains and Automobiles • Hospitals • Schools • Detention Facilities • Residential Treatment Facilities

  11. Responding to Crisis and Preventing Burnout • Encourage strong team relationships • Mourn losses • Celebrate successes • Make time for fun

  12. Policy Considerations: Equity for Clients • Identify systemic trends that affect clients • Disproportionality • Educational barriers • Effect of funding changes on services

  13. Planning for Long-Term Success • Productive staff meetings • Team case reviews • Work plans • Policies and procedures • Strategic planning • Seek funding opportunities • Maintain community involvement

  14. Travis County Office of Child Representation P.O. Box 1748 Austin, Texas 78767 Phone: (512) 854-7312 Fax: (512) 854-7316 Leslie Hill, Managing Attorney leslie.hill@co.travis.tx.us Lynn LeCropane, Senior Staff Attorney lynn.lecropane@co.travis.tx.us

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