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Build a Better Bid. Communications Media Managers Assoc: Chris Miller (IMF) Dave Leonard (World Bank) Victor Romero (US Census Bureau). Agenda / Topics. Establishing a funding lifecycle (Miller) Funding and bid preparation for specifications-based contracts (Leonard)
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Build a Better Bid Communications Media Managers Assoc: Chris Miller (IMF) Dave Leonard (World Bank) Victor Romero (US Census Bureau)
Agenda / Topics • Establishing a funding lifecycle (Miller) • Funding and bid preparation for specifications-based contracts (Leonard) • Performance-based contracting (Romero)
Funding “AV/IT” • My approach reflects a combination of • “Newcomer” to this field • Explicit IT background • My approach: • Establish an equipment lifecycle • Build a collaboration and communication message • Emphasize “self-serve” or “assisted-serve” facilities • Calling it “AV/IT” is part of the message
Lifecycle upgrades:IT vs AV • IT lifecycle upgrades • Assumed (thus, well-funded) • Centrally-controlled (coordinated) • AV upgrades, in contrast • May ultimately be the responsibility of Facilities group (as piece of larger project) • May happen piecemeal (due to urgency) by AV service group and/or IT group
Establishing funding for lifecycle upgrades • Survey facilities in detail to create inventory • Establish lifecycle for each type of equipment • Technology lifecycle • Product support lifecycle • We further developed a funding “roadmap” by • Collaborating with hospitality/meeting services group to prioritize the services provided in each facility • Collaborating with facilities group to see what their capital improvement program would cover • We (AV/IT group) are driving the rest
The AV/IT message • We talk about these “AV Services” • Presentation & Display • Sound Reinforcement • Video-conferencing • Video Capture and Encoding • Simultaneous Interpretation • But what we are really doing is improving collaboration and communication • IT: SharePoint and Office Communicator • AV/IT: Winterms and Three-tiered Video-conferencing
Focusing on AV/IT Efficiencies • Making the case: • Equipment lifecycle as a driver • Collaboration and communication as a theme • Do either of these help with a cost-benefit analysis? • May be easier and more effective to focus on • How new solutions will use manpower more efficiently • “Assisted-serve” and/or “Self-serve” facilities • Good usage reporting • Trendline: more people using more services with less help from the services group