Quality management in Higher education area-overview of projects

1. Quality management in Higher education area-overview of projects Dejan Bokonjic Srdjan Lozo Nenad Markovic University of East Sarajevo

2. History • QA team formed on Medical faculty Foca in 2004 • Our team started to work seriously on introduction of different QA procedures in the end of 2004 • Joint action with other Medical faculties in different Tempus projects-most of them established QA offices in same time • Following procedures which are in accordance with recommendations and plans got from University QA office • Dissemination of results to University level • Activities financed by Tempus grants, several smaller grants by government and Faculty

3. Main fields of action • Education of QA teams and staff • Development of protocols and frames for different QA procedures • Evaluation of different courses • Self-assessment of medical faculty • External evaluation • Strategic and action plans

4. List of projects: 2. CM-C005A05-2005, QUMAMEDQuality Management in Medicine 1. Tempus –JEP 19037_2004INTEGRATED LEARNING IN MEDICINE 3. Tempus CM SCM COB06-2006 EUSER BIH EU oriented self evaluation report for BH Universities

5. Integrated learning in Medicine • Three years project • 2005-2008 • Five medical faculties • Five partners from EU

6. INTEL M project main outcomes • Identification of present teaching methods at medical faculties Universities in the region and EU Universities • Creating of plan for introducing of new teaching methods • Implementation of new teaching and examining methods during third project year • Evaluation of changes in teaching process at Med. Faculties in B&H during and at the end of the project-current activity (preparation of SER) • Dissemination of project results

7. Quality management in medicine • One year project • 2005-2006 • Five BH Medical faculties • Three partners from EU

8. List of activities QUMAMED project • 1.1 Management of the project • 1.2 Organization of planning meeting and evaluation meeting. • 2.1 Training visits about QM at EU Universities • 2.2 Education of staff about quality management during seminars at partner Universities • 3.0 Preparing of manual and questionnaires for internal assessment 4.1 Introduction of web site of the project • 4.2 Dissemination conference and establishing of office for QA

9. Main outputs of Qumamed project • Core teams and office for QM on medical faculties • Manual for Quality management in medicine-empty frame • New version of questionnaires • Model for introducing and evaluation of course

10. Manual for quality management in medicine-structure • Part I : Quality Management and Quality Assurance in Medical Education – an Introduction • Part II: Faculty internal and external organisation of quality assurance procedures and standards • Part III: Guidelines for Curricula and Course management (QA in educational processes) • Part IV: Quality Assurance of Students’ Body

11. Manual for quality management in medicine • Empty frame with examples of procedures and processes • Our QA team started to fill up manual with our original procedures and protocols • Manual will be offer to University QA office

12. EU oriented self assessment report for BH Universities • One year project • 2007-2008 • Five Universities from BH • Three partners from EU • Two experts

13. List of activities EUSER-BIH project • Management structure of the project • 1.2 Organization of planning meeting and evaluation meeting. • 1.3 Monitoring of project results • Retraining seminar in EU for preparing self assessment report • Retraining seminar in BH for writing self assessment report. • 3.1 Development of self assessment report • 3.2 Preparation and realization of external evaluation • 4.1. Preparation of guideline for self and external assessment of Universities • 5.1 Development of web site of the project • 5.2 Dissemination conference and evaluation of external evaluation report 

14. Main outcomes EUSER-BIH project • Education of QA staff at BH Universities for preparation of self assessment report • Preparation of self assessment report and organization of external evaluation of all BH participating Universities • Writing of final evaluation report with recommendations for all participating BH Universities • Creation of guideline with common procedures for self and external evaluation of BH Universities

15. Final outcome • Development of model of self assessment report which will be offered to all Universities in BH. • External evaluation of different faculties involved in the pilot project • Preparation of strategic and action plans based on external evaluation reports

16. Plans • Preparation of our faculties and Universities for accreditation procedures • Regular evaluation of different courses and teaching staff • Introducing new QA procedures • New self assessment and external assessment of Medical faculty and University

17. THANK YOU FOR YOUR COOPERATION!