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Las Vegas Sands Corp. Approach to Responsible Gaming. CORPORATE CITIZENSHIP. Great Pay and Benefits Support for Local Business Local Hiring Charitable Giving Commitment to our Environment Community Crisis Fund Responsible Gaming. MARINA BAY SANDS. 570,000 sqm in the complete
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Las Vegas Sands Corp. Approach to Responsible Gaming
CORPORATE CITIZENSHIP • Great Pay and Benefits • Support for Local Business • Local Hiring • Charitable Giving • Commitment to our Environment • Community Crisis Fund • Responsible Gaming
MARINA BAY SANDS • 570,000 sqm in the complete Integrated Resort • 2,500 Rooms • Approx. 100,000 sqm of convention and meeting space • More than 74,000 sqm of retail space • Casino with approx. 15,000 sqm (Roughly 3% of the total facility) • Restaurants • Theatres and ArtScience Museum • Sky Park, outdoor recreation area, and numerous other amenities
PRINCIPLES OF PLAY RESPONSIBLY • Commit to reducing gambling-related harms • Work collaboratively with fellow key stakeholders • Identify common short and long-term priorities • Use scientific evidence and research to guide the development of public policies • Monitor the impact of installed policies
CULTURAL COMPONENTS • Views of gaming are distinct from culture to culture • There is no “one size fits all” programme • Components must be changed to fit local cultures
PROMOTING INFORMED CHOICES • Providing information to individuals • Gaming is an individual choice; individuals make the ultimate decisions • Helping individuals to make an informed choice
A COMMITMENT TO RESPONSIBLE GAMING PLAY RESPONSIBLY! • Interactive Multimedia Training Programme • Curriculum Developed in Partnership with the Division on Addictions at Harvard Medical School • Trained nearly 12,000 Team Members in Las Vegas and Macao
The Program Consists of Several Components • Responsible Gaming Policy and Mission Statement • Implementation of a “Responsible Gaming Committee” • Exclusion Programme • Staff Training and Educational Sessions (Conducted by Team Members for Team Members) • Signage and Brochures containing Counseling Services and resources for Patrons and Team Members • Prohibiting and preventing Underage Drinking and Gambling • Partnership & sponsor local social community groups in developing Responsible Gaming Programmes
Creating High Visibility at every level of the Guest Experience • Check In • Public Areas • In Room Television • In Room Collateral Material • Promotional Materials • Gaming Areas • Signage • Slot Machines • Table Games • Casino Cage
Develop & Utilise Corporate Responsible Gaming Programme Build Programme Outcome Monitoring System Analyze & Identify Best Practices Activities Assess Programme Penetration among Employees & Patrons Programme Evaluation: Guide to Activities Feedback and Reporting Summarize Programme Outcomes among Employees & Patrons