T -Mobile

1. T-Mobile GROUP PROJECT BUSINESS DEFINITION (1STPRESENTATION) AMIR KHAN, DALIA BLANCO, EIKO TAKEMOTO Feb 16, 2010

2. Business Overview • T-Mobile is a mobile telephone operator headquartered in Bonn, Germany. It is a subsidiary of Deutsche Telekom. T-Mobile has 120 million subscribers making it the worlds sixth largest mobile phone service provider globally.

3. To upgrade the database system To evaluate the worthiness of the customers by running their credit application. Point-of-sale system for selling phones and service plans Business Need

4. Business functionalities

5. Step 1: Customer’s credit status check • The system evaluates customers’ eligibility to contract with T-mobile services. • Checks for existing account by social security number • Runs credit application. • Determines whether the deposit is required. • Displays number of lines approved

6. Step 1: Customer’s credit status check • Inputs • Customer’s first name, last name, init. suffix • Customer’s company (optional) • Customer’s address • Customer’s driver’s license number • Customer’s social security number • Customer’s date of birth • Primary contact number • 4 digit Pin or Last 4 social • Outputs • Existing customer found • Deposit requires (if any) • Display numbers of lines approved

7. Step: 2: Phone Models and Service Plans Selection of customer’s choice phone and plans • Inputs • Check box from a list of phone models • Check box from a list of service plans • Selection of area code (281, 832, 409, etc.) • Outputs • Confirmation of the customer’s selections • Price of phone • Price of monthly payment • Price of deposit (if any) • Tax and service fees • Total payment

8. Step 3: Payment Information • Option of receiving a payment through cash, check or credit card • Obtains new account number and phone number once payment is received • Creates a document with details of contract.

9. Step 3: Payment • Inputs • Payment method (Cash, Check, Credit Card) • Amount of payment • Credit card number, expiration date and billing address • A statement of agreement (check a box) • Outputs • Amount of payment • Confirmation of the payment received • New account number • Phone number

10. Meet the Deadline Staff Training Deployment Schedule Cost Special Issues / Constraints

11. Process Diagram

12. Questions?