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Our quality management system software can help you achieve all your quality management goals.<br>
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Quality Management System (QMS) Sampling Unbiased samples as sample selection is done by Quality Managers and not picked by QAs. Productivity Agents can check their individual CQ scores & no. of audits done real time. Feedback 100% feedback assurance QA can record voice feedback on every call Reporting Automated scores available which makes agents/supervisors aware of current performance. QMS Software Smart Dashboard Internal Audits Auto/Manual Sampling Training Record Briefing updates Actionable Insights Quality Auditor 360° View sales@fivesdigital.com www.fivesdigital.com