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Speed up the information flow from your mobile workers Enhance customer service Happier customers

Speed up the information flow from your mobile workers Enhance customer service Happier customers Happier employees Do more with less…. What do we do?. Enable hand-written documents to be sent automatically from ‘the field’ to your office. Release your mobile workers to do more

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Speed up the information flow from your mobile workers Enhance customer service Happier customers

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  1. Speed up the information flowfrom your mobile workers Enhance customer service Happier customers Happier employees Do more with less…

  2. What do we do? • Enable hand-written documents to be sent automatically from ‘the field’ to your office. • Release your mobile workers to do more • Improve back office productivity • Improve your customers’ experience • Improve document traceability • [NOT interfere with your computer/IT systems] • Tailor and adapt our system to your existing processes • Improve your workforce relationships

  3. How do we do it? • Understand your requirements and issues • Utilise cutting edge digital pen and form technology • Prepare solutions to deliver benefits that matter to you • Keep it simple • Build on our 5 years track record • Adapt our experience from all our satisfied customers

  4. The benefits you will find… • Easy to set up and use • Remove hassles from your field activities • Speed communication with internal team • Speed customer service • Speed of business throughput • Faster service/product delivery • Faster transactions • Speed cash flow • Increased customer satisfaction • Increased team satisfaction: field and internal • Improved audit and traceability • Increased productivity from whole organisation

  5. Here is how it works

  6. What is a Digital Pen? • A pen that writes like a normal ballpoint, but captures handwriting, notes and sketches as it writes • The Pen works in conjunction with normal paper overprinted with a very fine dot pattern • The Pen has a processor, memory and a data link • Captured pen strokes are transmitted to a central processing application via mobile phone or by docking with PC • Pen stroke images are stored on the server • Handwriting & pen strokes are converted to text

  7. Handwriting & ticks automatically converted to machine readable text Typical Process Handwriting Automatically Converted to Data Faithful Electronic Image Generated Handwritten Form

  8. Digital Pen Workflow Automatic routing of form images via email if no data editing required Complete form Send via mobile Or Dock with PC Check & edit of form data on Scribbleweb forms management portal prior to publishing (if required) Publish data and forms to internal systems

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