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Explore the importance of team-based design, individual commitment, diversity, feedback skills, and problem-solving strategies for maximizing team performance in various workplace settings. Learn about principles and protocols to enhance teamwork effectiveness.
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Team-Based Design Some Topics: • Introduction to Teaming • Processes of Effective Teams • Nature of Individual Commitment • Diversity and Teamwork • Guidelines for Effective Feedback • Dealing with Common Team Problems ECE 480 -- Goodman
Introduction to Teaming Prominence of teams in workplace • Self-directed teams • CQI teams • Participative management • Cross-functional design teams (OURS) ECE 480 -- Goodman
Nature of Teams • Members depend on each other in some way • Members must share at least SOME goals • Collective efforts yield high performance ECE 480 -- Goodman
Advantages of Teams • Motivation – spirit • Sharing/delegation of workload • Fast response to change in requirements • High creativity, good decision-making • Better cross-functional communication/ find problems • Lots of learning from each other ECE 480 -- Goodman
Problems with Teaming • Meetings and consensus-building take time • Poor leadership ineffectiveness • Many people aren’t skilled as team members • Differences in effort/commitment conflict, resentment • Hard to communicate between disciplines • Too much cohesion screen out relevant info ECE 480 -- Goodman
Learning about Teaming • Employers really care about your ability to work in teams • You will gain experience with a team • You SHOULD reflect on the team process you are participating in, see how YOU can improve your skills ECE 480 -- Goodman
Principles for Effective Teaming • Collective decision making • Collaboration & interchangeability (pitching in with each other) • Appreciation of conflict/differences – try to RESOLVE them, not bury them • Balance of effort • Focus • Open communication • Mutual support • Team spirit ECE 480 -- Goodman
Individual Commitment to Team Willingness to: • Commit time, effort • Work hard • Identify with team • Prioritize team goals relative to your own ECE 480 -- Goodman
Diversity in Teams • It’s a benefit – more views/expertise available • It’s a curse – harder to communicate/feel cohesive • Ideally, want a BALANCE ECE 480 -- Goodman
Feedback to Your Team Members • Most people don’t like to do, if not positive, duh! • Fear hurting feelings/making enemies • Even when requested, most may not want to hear it BUT: • If ACCURATE and HELPFUL, may be valued, and can help individual and team • If they can’tchange it, don’t mention it • Make it descriptive, not judgmental – “it makes ME feel”, not “you are such a …” ECE 480 -- Goodman
Protocol for Feedback Session • Decide on subject for feedback (scope)--”Let’s talk about how we …” • Start positive, what they should KEEP doing • Mention what you’d like to see people do more or less of • Teammates should clarify, gently reinforce, avoid ganging up • Continue feedback to rest of team – all get a chance to give, receive • Some things are best left UNSAID – you need to keep working with your teammates! ECE 480 -- Goodman
For RECEIVING Feedback • Evaluate your performance yourself, first – if they tell you what you know, don’t blame them! • Relax, breathe while listening – no one will hit! • Listen carefully, without interrupting • Ask for examples, but don’t dispute • Acknowledge valid points / their viewpoints • Sort it out later – it’s just INPUT to you, NOT revealed truth ECE 480 -- Goodman
“Normal” Problems – They CAN be Handled • Floundering – recognize and adapt/decide • Monopolizing – recognize, feed back, correct -- “Hang on, let’s see what xx and yy think…” • Personalizing – don’t blame people for problems outside their control – attack the problem, not the person • Power struggles – recognize, resolve – when WINNING matters, not resolving the issue, it’s a problem • Externalizing – don’t blame the “powers that be” for the troubles of the group ECE 480 -- Goodman