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Health Equity at UHN: Our Quality Journey

Health Equity at UHN: Our Quality Journey. Jan Lackstrom Chair, Health Equity Council Senior Clinical Director. Moving from theory to practice: Key enablers. UHN Board of Directors Annual report to the Quality Committee of the Board Each program to choose on quality indicator to report on

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Health Equity at UHN: Our Quality Journey

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  1. Health Equity at UHN: Our Quality Journey Jan Lackstrom Chair, Health Equity Council Senior Clinical Director

  2. Moving from theory to practice: Key enablers • UHN Board of Directors • Annual report to the Quality Committee of the Board • Each program to choose on quality indicator to report on • Values and Business case • Health Equity Council • Sr. Vice President accountability • Annual report to the UHN Quality Committee • Support programs in developing indicators

  3. Key Supports • Performance Measurement Department • Leadership • Dedicated staff including a biostatistician • Purchased improved level of postal code data • Operational Vice-Presidents and Directors • Who knew? • Secret champions came from everywhere • Chair of Woman’s Health • Line staff, Collaborative Academic Practice, Physicians, Human Resources • Corporate Planning

  4. UHN Indicators Inclusion of health equity indicators in program based quality reports 16 programs have reported Themes include: Wait times Readmissions Cancellation rates Patient satisfaction Access to care

  5. BSC Caring Dimension Analysis - significant with p-value < 0.05; - highly significant with p-value < 0.01; - not significant

  6. - access; - outcome; - wait time - significant with p-value < 0.05; - highly significant with p-value < 0.01; - not significant Health Equity FY13-14 Program Based Health Equity Indicators

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