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RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck

RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck. Agenda. RABQSA Aerospace Team RABQSA Aerospace Applications Examiner’s Queue RMC Decisions Issues Improvements Questions. RABQSA Aerospace Team. Peter Holtmann, strategic manager

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RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck

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  1. RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck

  2. Agenda • RABQSA Aerospace Team • RABQSA Aerospace Applications • Examiner’s Queue • RMC Decisions • Issues • Improvements • Questions

  3. RABQSA Aerospace Team • Peter Holtmann, strategic manager • Kerry Palejs, senior executive for service delivery • Adam Ruck, aerospace services manager • Mary Rehm, exams, learning & development, and programs manager • Patricia White, aerospace schemes service staff • Presley Quinn, aerospace schemes service staff President & CEO General Manager Operations Operations Manager, North America Learning & Development Manager, Psychometrician Examiner, Aerospace Examiner, Aerospace

  4. Aerospace Applications Approved 1OCT12-31AUG13 AS9100 Approved Applicants

  5. Aerospace Applications Approved 1OCT12-31AUG13

  6. Aerospace Applications Approved 1OCT12-31AUG13 AS 9110 Approved Applicants

  7. Aerospace Applications Approved 1OCT12-31AUG13

  8. Aerospace Applications Approved 1OCT12-31AUG13 AS 9120 Approved Applicants

  9. Aerospace Applications Approved 1OCT12-31AUG13

  10. Average RABQSA Approvals Per Month (OCT2012-JUL2013)

  11. Examiner’s Queue as of 10SEP2013 • Applications • Initial , 61 • Recertification, 37 • Expansion, 9 Applications

  12. In-Progress Applications as of 10SEP2013

  13. Examiner’s Queue as of 10SEP2013

  14. RMC Approved Applicants (Month of Decision) Vote Days Applications

  15. RMC Disapproved Applicants (Month of Decision) Vote Days Applications

  16. RMC Reviewed Applicants (Month of Decision) Vote Days Applications

  17. RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013 • Approved AS9100 • AA, 20 • AIEA, 12 • AEA, 2 • Disapproved AS9100 • AA, 2 • AIEA, 8 • AEA, 0

  18. RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013 • AS9110 Approved • AA, 3 • AIEA, 0 • AEA, 0 • AS9110 Disapproved • AA, 0 • AIEA, 2 • AEA, 0

  19. RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013 • AS9120 Approved • AA, 3 • AIEA, 5 • AEA, 1 • AS9120 Disapproved • AA, 0 • AIEA, 0 • AEA, 0

  20. RMC Disapprovals1JUL-31AUG2013 • 8 Disapprovals • 4, Independent Contractor, Self-Employed, etc… • 2, Work Experience • 2, Audit Log

  21. Complaints, Resignations, and Appeals 1JUL-31AUG2013 • Complaint, 9 • Resignations, 1 • Appeals, 0

  22. Issues • Customers not submitting the correct required documents • Length of RMC voting process • Expediting Customers • Customers speaking directly to RMC

  23. Improvements • Additional AS Examiner • Implemented 19AUG2013 • Applicant Documentation Requirements • Implement by 27SEP2013 • Certification Requirement Update & Processing Timeline • Implement by 4OCT2013 • Technology • Implement end of 2013

  24. ? Adam Ruck Operations Manager, North America +1 414-272-3937 ext. 7244 aruck@rabqsa.com

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