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How can support organisations (CVS) make meaningful relationships with commissioners?

How can support organisations (CVS) make meaningful relationships with commissioners?. Rob Kurn Health Development Team Leader Southampton Voluntary Services. Session plan. Introductions / expectations What SVS have done AHP learning Exercise – planning activity in your area Feedback.

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How can support organisations (CVS) make meaningful relationships with commissioners?

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  1. How can support organisations (CVS) make meaningful relationships with commissioners? Rob Kurn Health Development Team Leader Southampton Voluntary Services

  2. Session plan • Introductions / expectations • What SVS have done • AHP learning • Exercise – planning activity in your area • Feedback

  3. Introductions • Name and job role • Anything in particular people would like to get out of the session?

  4. SVS – what have we done? • Build networks around communities of interest – MH, drugs, OP etc. • Find out what these groups want • Get to know the commissioning / strategic leads • What do they need from the sector? • Get a seat at the table representing the sector

  5. SVS – what helps to achieve this? • Manage groups expectations – things don’t change overnight! • Develop clear guidelines for representation • Work with the commissioner – not against them • There are specific things the sector can offer – identify these and make the commissioners aware!

  6. SVS - activity • Sector briefings with key strategic players • Invite commissioning leads to network meetings / fora • Influence commissioners to involve sector in strategic work – i.e. JSNA • Health Conference 2012, Meet DASC, Meet PCT Cluster lead, JSNA consultation, HealthWatch Consultation, Urgent Care Project, AHP etc

  7. A Healthier Perspective - learning • Understanding market opportunities • Supporting effective partnerships • Getting the process right • Using evidence to best effect

  8. Understanding market opportunities As a support organisation you could: • Position yourself as a leader/gateway for Voluntary and Community Organisations (VCOs) in your area. • Identify the potential for your role as a broker between commissioners and the VCOs in your area. • Identify a way into the Health & Wellbeing Board in your local area.

  9. Supporting effective partnerships As a support organisation you could: • Foster networking within the voluntary sector and with commissioners. • Develop your role as a facilitator of relationships. • Publicise success stories to promote positive relationships with commissioners and providers.

  10. Getting the process right As a support organisation you could: • Know who commissions what so you can signpost effectively. • Build your role as a facilitator and conduit between commissioners and the sector.

  11. Using evidence to best effect As a support organisation you could: • Signpost or give direct support to providers in collecting and presenting evidence. • Build your own expertise in gathering and presenting evidence. • Advise commissioners on different types of evidence for different services and outcomes.

  12. Exercise – 30 minutes • In groups of 4 discuss what you are currently doing in your areas. • Identify gaps in your current provision • Where would you like to be in a years time? • Plan realistic actions to get you to your destination • Use AHP learning to guide your planning

  13. Feedback – 15 minutes • Feedback one priority action from each group • How are you going to achieve this? • Who do you need to get on board?

  14. Contact: Rob Kurn Health Development Team Leader Southampton Voluntary Services r.kurn@southamptonvs.org.uk www.Southamptonvs.org.uk 023 8022 8291

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