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Human Resource Strategies for NGOs in Meeting Challenges of the Lump Sum Grant

Human Resource Strategies for NGOs in Meeting Challenges of the Lump Sum Grant. Sophia Kao 31 March 2006. HRM issues under LSG. Recruitment and staffing Salary . HR Issues under LSG – Recruitment and Staffing (Based on HKCSS Survey in 2005).

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Human Resource Strategies for NGOs in Meeting Challenges of the Lump Sum Grant

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  1. Human Resource Strategies for NGOs in Meeting Challenges of the Lump Sum Grant Sophia Kao 31 March 2006

  2. HRM issues under LSG • Recruitment and staffing • Salary

  3. HR Issues under LSG – Recruitment and Staffing(Based on HKCSS Survey in 2005) • Close to 50% of agencies replaced high cost staff with low cost staff • Over 50% of agencies employ over 40% of time-limited contract staff • Around 50% of agencies offer contracts of 6 months or less, longest contract is 24 months • Only 16% anticipate downsizing • Only 13% anticipate introduction of early retirement

  4. HR Issues under LSG – Salary(Based on HKCSS Survey in 2005) • Only 30% of agencies still linked to MPS • 66% of agencies have either revamped or will revamp salary structure in next 2 years • 34% indicated no plan to revamp salary • Only 16% of agencies anticipate pay cut • Majority use base pay increase to reward staff, 20% use performance bonus • Only 25% anticipate change in benefits

  5. The Welfare Sector • Rapidly changing socio-economic environment • Increasing complexity of social problems • Vigorous reform of the welfare sector in response to changing needs • Social workers faced with ever-increasing demands for quality service

  6. The Business World • Market forces determines basic pay • Value added • Performance based • Non-guaranteed bonus • Streamlining, restructuring and reengineering • Downsizing and retrenchments • De-layering • Multi-tasking • Client oriented • Self learning and development

  7. Experience Sharing • YWCA – Salary restructuring exercise completed and the resulting new salary structure applicable to all staff will be implemented with effect from 1 April 2006

  8. Challenges to NGOs • Managing Change - Mindset change - Skill set change - Structural change • Leadership - Vision - Courage

  9. Human Resource Strategies • Recruitment and Staffing - Organization restructuring - Resources redeployment • Compensation and Benefits - Flexible - Reward for performance • Performance Management - Competency based - Outcome focused - Cost-effectiveness • Training and Development - Innovation, creativity and adding value - Multi-skilled - Mindset for change - Corporate Governance

  10. Key Success Factor “Communication” “Communication” “Communication” • Fairness • Respect and trust • Openness • Transparency • Participation

  11. Thank you

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