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Support of NDMS Evacuations NDMS Conference April 2006. Response to Hurricanes Katrina/Rita. Shelters Nearly 1,200 shelters opened in 27 states 3.5 million overnight stays provided Feeding 34 Million meals served Financial Assistance 1.2 million families / 3.7 million individuals Staff
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Response to Hurricanes Katrina/Rita • Shelters • Nearly 1,200 shelters opened in 27 states • 3.5 million overnight stays provided • Feeding • 34 Million meals served • Financial Assistance • 1.2 million families / 3.7 million individuals • Staff • 233,000 (primarily) volunteers
Top Officials US Govt. President, ARC & Senior Mgmt Red Cross Response/ Government Interface HSC IIMG Key ARC – American Red Cross BSOC – Biomedical Services Ops Center CDC – Centers for Disease Control in Atlanta, GA DHS – Department of Homeland Security DOC – Disaster Operations Center DRO – Disaster Relief Operations EOC – Emergency Operations center ERT-A – Emergency Response team – Advance (FEMA lead HHS – Department of Health & Human Services HSC – Homeland Security Council at the White House; no ARC liaison here HSOC – Homeland Security Ops Center (DHS); ARC liaison upon request IIMG – Interagency Incident Management Group (DHS) JFO – Joint Field Office JOC – Joint Operations Center (FBI lead); no ARC liaison here NRCC – National Response Coordination Center (FEMA) PFO – Principal Federal Official (DHS lead); occasional ARC liaison here RRCC – Regional Response Coordination Center (FEMA) SA – Service Area Note – Solid line indicates automatic deployment of a Red Cross representative to the government entity; dotted line indicates deployment if requested HHS HSOC DOC BSOC CDC NRCC All Depts JFO PFO JOC DRO RRCC SA ERT-A State EOC RNAT Chapter Local EOC EVENT
Coordination within Red Cross for NDMS Evacuations • National: Red Cross National HQs received information from the Department of Veterans Affairs on the destination of evacuation flights. • Regional: Red Cross HQ shared this information with Red Cross Regional Service Areas • State: Regional Service Areas shared this information with local Red Cross chapters • Local: Chapters coordinated with local governments and public health to provide shelter for accompanying non-sick persons due to them being displaced by a major disaster.
Situation on the Ground • Red Cross was asked and did shelter accompanying family members of patients • Red Cross was not asked to run special needs shelters (which we do not operate ) • Patients released from hospitals with no where to go tended to go to shelters • Patient’s medical conditions were not known to shelter staff. • Individuals often still required medical attention. • No tracking system was in place for individuals leaving hospitals for shelters.
Recommendations forEvacuation Planning • Agencies must include coordination with Red Cross in their written plans. • Coordination must occur before the evacuation begins so shelters can be ready for accompanying family members • Share evacuee arrival locations / time with ARC as soon as you get it • Clearly identify the caregiver/family member accompanying the patient. • Have a well organized reception area at arrival point and have partners present to greet evacuees.
Recommendations for Repatriation Planning • Develop a patient tracking system so that evacuees can be repatriated more easily. • Continue dialogue with partners post evacuation / pre-repatriation so that everyone has situational awareness of what is going on • Repatriation planning must start as soon as patients and family members arrive in alternate locations!
For more information… Carol Hall Director Homeland Security & Federal Coordination American Red Cross (National HQs) 2025 E Street NW, Washington, D.C. 20006 (202) 303-8376 hallca@usa.redcross.org