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4MD3 Business to Business Marketing. Steve Howse, C. Dir February 9, 2008. the elements of Promotion how IMC differs from Promotion BM/CM promotional differences intro to Advertising advertising in trade publications & directories and in broadcast media making your business ads “sing”.
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4MD3 Business to Business Marketing Steve Howse, C. Dir February 9, 2008
the elements of Promotion • how IMC differs from Promotion • BM/CM promotional differences • intro to Advertising • advertising in trade publications & directories • and in broadcast media • making your business ads “sing”
PREVIEW OF SP, P & DM • Sales promotion • Trade shows • Other SP tools • Publicity • Direct marketing • Direct mail • Telemarketing • The WWW
SALES PROMOTION • about 40% of the 25% • trade shows dominate the 40% • many other SP tools used as well
TRADE SHOWS • an annual industry event! • shows are big business • various types… • shows, fairs and expos • trade marts • conventions and conferences • vertical shows (oil and gas) • horizontal shows (Comdex)
THE UPSIDE OF TRADE SHOWS FOR MARKETERS • great for "off-site selling“ • post-show selling costs are reduced (4 to 1.3) • many attendees are qualified • several attendees per customer firm • customers can talk to other customers • customer pays own way (cont’d)
THE UPSIDE OF TRADE SHOWS FOR MARKETERS (CONT’D) • attendees are pre-disposed to hearing your sales message • there are fewer distractions for customers • customer can view and try the product • other visuals also possible
THE DOWNSIDE OF TRADE SHOWS FOR MARKETERS • random customer arrival • competitors present • perceived compulsion to exhibit • declining popularity of trade shows • about $50-150 per qualified contact
SHOWS MAKE PARTICULAR SENSE WHEN… • your product is complex • your product is demonstrable • your product is early in its life cycle • conventional selling too expensive
MANAGING YOUR TRADE SHOW EFFORT • pre-show promotion is a must • careful selection and training also key • post-show categorization of leads e.g. • “A” leads to field sales force • “B” leads to telemarketing force • “C” leads to direct mail list
NON-SELLING SHOW OBJECTIVES • enter new markets • contact key industry “players” quickly • establish other important contacts • gather info on competitors • boost internal morale
THE OTHER SP TOOLS • WEB TRADE SHOWS • free listings • catalogues/data sheets • sales presentation aids • installation lists • “showcase installations” • specialty advertising • business gifts • contests, sweepstakes and games (cont’d)
THE OTHER SP TOOLS (CONT’D) • newsletters • tailored seminars • demonstration centres • customer training schools • handbooks • 800 lines • dealer support kits
PUBLICITY • the remaining 5% of the 25% • media carry publicity free • so why isn’t it 0%? • credibility high • control low • slow to act
PUBLICITY TOOLS • press releases and articles • press conferences • staged events • press kits • technical presentations • memberships (cont’d)
PUBLICITY TOOLS (CONT’D) • sponsorships - teams or events • plant tours • speakers' bureaux • charitable donations • political donations