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Nailing the Interview. Tutorial Outcomes. How to prepare for an interview Understand the interview process Know how to tell a story – S-A-R Sell, Don’t Tell Closing the Deal. Preparing for an Interview. Review job posting to review key skill sets the job asked for
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Tutorial Outcomes • How to prepare for an interview • Understand the interview process • Know how to tell a story – S-A-R • Sell, Don’t Tell • Closing the Deal
Preparing for an Interview • Review job posting to review key skill sets the job asked for • Identify where you have acquired those skill sets – school, work, other (as per Skills Matrix) • Research the company – get the facts. • Who are they? • What do they do? • Where do they operate? • Why do you want to work for them?
Skills Matrix WORK SCHOOL OTHER Leadership Problem Solving Teamwork Initiative Creativity Communication
Types of Interviews • Structured – set questions same for everyone • Unstructured – interviewer takes it in whatever direction it flows • Panel – more than 1 interviewer sharing duties of asking questions and taking notes • Case Interview – a specific case study, you’re asked to dissect it and come up with solutions • Telephone – Obviously long distance
Types of Questions • Technical – specific to certain technical requirements, i.e. finance, accounting, marketing, etc. • Traditional – general or macro in nature • Behaviour Descriptive Interview – past behaviour is a strong indicator of future performance.
Examples of Traditional Questions • Tell me about yourself • What is it about our organization that appeals to you? • Tell me about a significant achievement of yours and what makes it so? • How will you add value to our organization? • What do you consider your greatest strength? Weakness?
Examples of BDI Questions • Tell me about a time… usually refers to a skill set they asked for in their job posting • Other variables could be give me an example of …. • When you had demonstrated leadership skills? • When you were given a task beyond your capabilities? How did you handle it? • When you set a goal and achieved it? Didn’t achieve it? • Whenever you hear this type of opening, this is a BDI question
Answering BDI with S-A-R • Whenever you’re asked this question, answer with ONE (1) example only. • S = Situation – Describe the role you were in • A = Action – Describe what you did (identify skill set) • R = Result – Tell them what happened (don’t make them ask). Quantify wherever possible. • If appropriate, indicate how you would have handled it differently in hindsight (if at all)
Answering BDI with S-A-R • Example – “Tell me of a time you set a goaland achieved it?” • When I took over the role of Treasurer for my Tae-Kwon-Do club, we were in arrears to several vendors and had $3,000 in receivables. S = situation • I set a goal to have all Accounts Receivables collected within 90 days, and vendors paid off in 120 days. A = action • Through personal phone calls to all overdue members I asked for their help in allowing us to avoid high interest charges in meeting our payments. • To vendors I explained our situation and asked their cooperation in waiting 120 days to clear our debt. • Not only did we receive 100% of outstanding receivables within 60 days, we paid off all our debt within the 90 days. R = result
What are Interviewers Looking For? • Your work ethic • Your ability to think • Technical skills – can you do the job? • Fit – can he/she visualize you working with a certain team in accomplishing their goals? • Long term commitment – is this someone we can grow with?
Making a Positive Impression • At the start of the interview: • Be on time • Make eye contact • Shake hands firmly • Repeat the person’s name when introduced • Posture–sit tall, not stiff but poised and confident
Making a Positive Impression • Smile to relax • Avoid jumping into an answer early without thinking it through. • Stumped? Take a drink of water to gather your thoughts, does not appear as a “pregnant pause”. • Be concise yet comprehensive – don’t make them probe for information, but don’t forget to stop talking! • Ask questions at the end of the interview – worst thing you can do is say “I have no questions” Why?
Answering the Easiest Question • Almost all interviews will start with “Tell me about yourself”. Here’s how NOT to answer it: • “My name is Ed Jones and I’m a fourth year student in the School of Business majoring in accounting” • You just wasted 30 seconds of my time and didn’t tell me anything I did not already know.
Answering the Easiest Question • Almost all interviews will start with “Tell me about yourself”. Here’s how to answer it: And that’s why I’m sitting in front of you today Through my volunteer work at the Heritage Festival I was exposed to the exciting world of marketing In grade 12 I received the Arthur Lang Scholarship for my essay “Why Canada Needs to Remain a Confederation”. In junior high I was the youngest winner of a highland dance competition I was born in England and moved to Canada as an infant
Sell, Don’t Tell • Some of your past experience will not be directly relevant to the job you are applying for. So, don’t tell them what you did, sell them on “Transferable Skills”. • Past jobs are not necessarily the best reflection of your skills. Don’t forget volunteer work or sports teams • I did it for them – I can do it for you. S-A-R • Think “Visualization” – Can the employer see you working with his team? Paint the picture so he/she can see your contribution to the team.
“Why Should I Hire You?” • “I’m a wonderful person and love my mom and will work hard and will learn fast and will be easy to get along with and…and… • SO? • “Mr. Employer, you asked for a highly skilled problem solver, and that’s what I can deliver.”
Closing the Deal • At the end of the interview almost every employer will ask you “Do you have any questions for us?” Never say NO!!! • Questions should be answerable by the interviewer – not overly detailed • NEVER phrase questions in a threatening manner • Also use this time to clarify past points
Closing the Deal • When the interviewer is wrapping up and asks if there is anything else… • If you like what you heard and would really like the job, SAY SO!!! • “Mr. Jones, I really have enjoyed meeting you and learning more about this opportunity. I think it would be a great fit for both of us, and I know I can contribute right away. Thanks for meeting me”.