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Texas Technology Forum The Future of Mobile Technology. Trends and Issues. July 16, 2009. The Mobile Workforce. Teleworkers Field Personnel- Public Works, Inspection, Engineers, Technicians Travelers Public Safety- Fire, Police, EMS. Four Primary Components. Power Hardware/Software
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Texas Technology ForumThe Future of Mobile Technology Trends and Issues July 16, 2009
The Mobile Workforce • Teleworkers • Field Personnel- Public Works, Inspection, Engineers, Technicians • Travelers • Public Safety- Fire, Police, EMS
Four Primary Components • Power • Hardware/Software • Connectivity/Communication • Security
Laptops, PC’s and PDA’s • Notebooks/Netbooks and Home Workstations • Handhelds, Cellphones • Specialty Devices- Meter Readers, Ticket Writers
Data Cards City Wide Wireless- Mesh, Canopy, Access Points Radio Frequency Satellite Cellphones Softphones Radio’s Video Transmissions Live Meetings/Webex Wireless Communications
Security • Hardware/Software Firewalls • Anti-virus and spam • VPN’s • Two Factor Authentication
Top Security Challenges Some of the most important security challenges facing organizations today include • Data protection • Vulnerability security • Policy and regulatory compliance • Identity theft and leakage of information • Viruses and worms • Risk management • Access control • User education, training and awareness • Wireless infrastructure security • Internal network security / insider threats Increasing sophistication of attacks and complexity of security management will demandmoreintegrated / proactive security solutions.
Mobility in it’s simplest form • Assumptions that this is complete
Squad Car Portfolio • MDT and Peripherals • Connectivity • VPN • Wireless Router and Access point • Security and Authentication • Position (GPS)
The FutureConvergence and Consolidation • Consoles- F4W, Cisco Virtual Office • Hardware- PDA’s & Smart Phones • Software Apps- Interoperable Communications, Agency Specific Platforms • Voice & Data- Increased Coverage & Bandwidth
All in one consoles • Data, Voice, Video, IM and specialty Apps in one view. • Group alerts • Customizable windows
Models for Agency Networking • Social Networking Sites: • Facebook, MySpace, Twitter, • Instant Messaging, LinkedIn
Targeted and Mass Communications • Designed for mass notification • Excellent for groups- Public Safety, First Responders, Critical Personnel
Discussion • Rob Cooper • Acct. Exec State and Local • 214.517.8901 • robecoo@cdwg.com Thank You!