Welcome to the Citizens Academy - Learn about Aviation and Economic Resources

1. Department of Aviation & Economic Resources Welcomes The Citizens Academy

3. Economic Development Division

4. Airport Division

5. Daytona Beach International Airport A service of Volusia County Government

7. Business Development Customer Service & Marketing

8. Airport Enterprise Fund • No tax dollars are used for the operation or maintenance of the airport • Airports need to be self-sufficient • Airport collects user fees to pay for the operation • PFC’s, CFC’s (in the future), terminal rent, gross receipts, landing fees, parking, concessions, land rent, fuel flowage fees, advertising, ground transportation • ** DIVERSIFY REVENUE OPPORTUNITIES **

9. Airports Are Economic Engines • Direct economic impact – Jobs created and money spent directly related to the airport. If the airport were to vanish these jobs and economic benefits would go away • Indirect economic impact – Money spent in the community because the airport provides access to that community • Induced or multiplier effect - Every dollar expended by airport patron in the community further recycled or channeled throughout the community to generate additional income or revenue. • Direct + Indirect + Induced = Total Economic Impact of an Airport • Transportation benefits

10. Transportation Benefits of the Local Airport • Transportation benefits differ from the economic impacts. • Reflected in: • value of time saved • costs avoided by users of system • enjoyment or entertainment value received • sense of community pride • possibility of related aviation activities • support of related aviation activities

11. Current Airlines

12. Air Service Development (ASD) • Air service development” (ASD) is a broad term that encompasses activities with the ultimate goal of retaining existing air service or improving air access and capacity in order to develop the economy of a community or region. • Air service development should be easy. In theory, all it takes is convincing an airline that it can make a profit serving your market; but that's really not enough. Given the limited amount of aircraft airlines have to deploy and the larger number of airports vying for service, you must also demonstrate that a carrier can make more money in your market than elsewhere.

13. Air Service Development (ASD) • Selling to the Airlines • Local economic and demographic data; • Details about local businesses and travel habits (business activity, employers, employment, travel demand, financial support from the business community); • Local civilian, government and military facilities (areas largest • government and military facilities, staffing levels, growth plans, military corporate related inbound traffic and outbound traffic to other facilities, particularly the airline’s hubs and major cities); • Local tourist attractions that drive inbound leisure traffic (names and descriptions of areas prominent hotels, conventions, prominent tourist attractions, ratio of domestic v. international demand, financial support from the tourism industry).

14. New Airline A-320 Service Begins January 7, 2016

16. New Airline Base Incentive Package • No rental or landing fees for one year • Up to $380,000 in local marketing support • New York marketing of $400,000 • Risk mitigation of $300,000 • Up to $25,000 in gate/ticket counter rehab • Free passenger parking for six months • Step down rental rate with additional non-stop air service • Competitive ground handling services provided by the Airport • Travel Bank for New York Service worth up to $300,000 in ticket sales

17. Departmental Responsibilities • Tenant relations • Resolving complaints • Developing relationships • Marketing & Advertising • Developing new contracts and leasing • Ground Transportation • Appraisals • RFP’s and RFQ’s • Interacting with operations, police and air traffic control • Public relations and media relations • Emergency response • Air Service Development • Customer service

18. Airport Customer Conveniences • Complimentary Wireless Service • Computer Workstations w/ Internet Hook-up • Business Center • Complimentary ERAU Flight Tracker & Weather Information • Complimentary Mailback Service • Complimentary plastic bags & booties at the Security Checkpoint • Ambassador Program • New Revenue Control System in Parking • 10% Parking Discount to Gold Card Members (62 or older) • Free Luggage Carts • Convenient on-site rental car pick-up & drop-off

19. Customer Services Faber, Coe and Gregg of Florida, Inc. • Java Moon Café • Sugar Mill Café • The Junction • Daytona News Now • Volusia Room Banquet Facility

20. Administration & Properties

21. Administration & Properties • Personnel • Budget & Finance • Purchasing • Accounts Payable & Receivable • Property Accounting • Disadvantage Business Enterprise Program (DBE)

22. FY16 Adopted Budget • ENTERPRISE FUND • ADOPTED BUDGET FOR FY16 = $24,364,613 • Expenses • - Capital Outlay $ .2 • - Personal Services $ 3.4 • - Operating $ 6.8 • - Debt Service $ 3.9 • $14.3 • - Reserves $10.1 • TOTAL $24.4 • Revenues • - Operating Grants & PFC $ 3.8 • - Airlines $ 2.2 • - Concessions $ 3.1 • - Non-Aviation Rental (Land & Bldg) $ 3.3 • - Aviation Rental (Land & Bldg) $ .9 • - Ground Handling $ .6 • - Special Events $ .4 • - Miscellaneous $ .4 • $14.7 • - Fund Balance $ 9.7 • TOTAL $24.4

23. Projects & Maintenance

24. Projects & Maintenance • Facilities & Grounds Maintenance • Engineering & Construction • Contracts Administration • Environmental • Airspace Analysis • Grants Management

25. Grants & Projects • GRANTS • Sources • FAA – Airport Improvement Program (AIP) • Entitlement • Discretionary • DOT • TSA • Cost Share • FAA & TSA – Normally 90%, 5% State, 5% Local • DOT – either matches or 50/50% • Planning Document • Joint Automated Capital Improvement Plan (JACIP)

26. ARFF Station

27. Parking Lot Improvements • Revenue Control System • Paving • Lighting • Canopy over ticket dispensers • Wayfinding signs

28. Restroom Remodel Before After

29. Taxiway N

30. Terminal Updates

34. Operations, Security & Ground Handling

35. Operations, Security & Ground Handling • FAA Part 139 • TSA Part 1542 • Airside & Landside Operations • Wildlife Mitigation • Ground Handling Services • ARFF (Aircraft Rescue Fire Fighting) • LEO (Law Enforcement Officers)

36. Enjoy the tour!