Managing Technology Investments to Provide Value to Citizens in Virginia

1. Commonwealth IT Investment Management (ITIM) Standard Managing Technology Investments to Provide Value to Citizens in Virginia Presenter Presenter’s Title Group/Event Name Date 1

2. Why is ITIM important for the Commonwealth? Commonwealth goal of continuous improvement “Expand constituent impactthrough lower operation costs” “We must pursue more aggressive, transparent goals” Governor Tim Kaine • The Commonwealth must find ways to meet increasing demands through cost savingsand increased productivity. • Investment managementcan contribute to loweroperating costs and thegeneration of internal capital. • The Commonwealth must be innovative in the way in which it invests in IT.

3. How does ITIM support Commonwealth business? • Maximizes business value • Allows the Commonwealth to select IT investments that align with business goals and objectives Examples: Business Need IT Strategy Your business drives Commonwealth IT investments

4. What can ITIM do for my agency? ITIM is a proven business investment methodology that will help you: • Align investments to business goals and objectives • Identify and track spending on IT investments • Control and monitor IT investment projects • Confirm that IT investments are meeting business objectives • Leverage IT investment opportunities that may generate internal capital • Make informed decisions on an IT investment portfolio by assessing value and risk

5. What is the ITIM Standard? • The ITIM Standard documents the current Commonwealth IT investment governance process, for better stakeholder understanding, that allows the ITIB and CIO to meet Code-directed responsibilities in collaboration with business leaders • The ITIM Standard utilizes best practices that are commonly used in both the public and private sector, around the world

6. ITIM answers key investment questions for business leaders Commonwealth Strategic Planning Process Business Plans & Needs What proposed IT investments potentially solve business needs? Pre-Select Investment Results Which IT investments best meet the business needs? Commonwealth Technology Portfolio Evaluate Select Did the selected IT investments deliver the expected business value? Are the selected IT investments performing as planned? Control

7. What benefits have we already seen? • There have been no failed major projects in past 5 years • Projects are completing and meeting performance goals • The Commonwealth has significantly lowered project failure risks and improved decision-making capabilities • IT investments are aligned with business strategy • The Commonwealth has a systematic approach for managing portfolio risk and controlling investment activities • The Commonwealth has identified new opportunities such as shared services

8. A Commonwealth ITIM success story - VDOT Fleet Equipment Management Information System (FEMIS) • VDOT had a business need to track and manage fleet equipment • Documented need for IT investment in the Agency Strategic Plan and Commonwealth Technology Portfolio • Business need aligned with the goals and objectives from the Council on Virginia’s Future

9. A Commonwealth ITIM success story – VDOT (continued) Fleet Equipment Management Information System (FEMIS) • Commonwealth CIO reviewed the Investment Business Case in theportfolio and saw a potential for multi-agency solution • VDOT worked with the CIO to establish a shared service that will benefit multiple agencies • Commonwealth contract is now in place for all agencies • Shared service will reduce Commonwealth costs to set up future independent contracts • Enterprise investment opportunity and resulting shared-service would not have been identified without following ITIM best practices