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Doug Bello

Learn why offshore outsourcing is crucial for title insurance businesses. Discover the advantages, tasks to outsource, and tips for selecting a vendor. Maximize efficiency and quality in your operations.

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Doug Bello

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  1. Doug Bello D. Bello Associates, Inc. Outsourcing – What’s the Next Step?

  2. According to recent Strickland & Associates research, 95% of the Fortune 1000 firms currently utilize offshore outsourcing or are implementing an offshore strategy Outsourcing is Here

  3. The Case for Outsourcing • Allows for management to focus on their core business of writing title insurance • Outsourcing vendor has responsibility of solving skill shortages or resource problems

  4. The Case for Outsourcing • More readily available workforce in offshore markets • Flexibility in that workforce provides possibilities that cannot be achieved with full time domestic employees

  5. The Case for Outsourcing • Potential to reduce overall turnaround times • Using one vendor can increase standardization and quality over the long run • Cost savings

  6. Target Outsourcing Tasks • Data Entry • Owner & Encumbrance (O&E) Reports • Subdivision Refinances • Sale transactions where you have a Starter file

  7. In-House Tasks • Commercial & Industrial orders • Other high liability orders • Orders with difficult legal descriptions • Orders in areas you know are difficult

  8. Offshore Searching

  9. Offshore Alternatives • Using automated search software • Use a automated search product offered by your underwriter (most have them now) • Use a private company to complete your searches

  10. Selecting a Vendor • Do your homework • Ask to talk to current customers of a potential vendor • Ask lots of title questions and assess their knowledge of the industry

  11. Selecting a Vendor • Request a site visit from one of their employees • Visit their offshore facility • Do not base your decision solely on price

  12. Enjoy your stay in San Antonio! Wrap Up,Questions?

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