The Next Generation ROI: Automated Workflow & Supply Chain Management Damian Scattergood

1. The Next Generation ROI: Automated Workflow & Supply Chain Management Damian Scattergood

2. Design Considerations • It’s about Supply Chain Management • Its about money – What you pay for. • Use Technology to control the spend (Cost Waste) • Automation is the key • Bottom Line – ‘More Translation Less Cost’ • Faster TTM, Better Quality – Controlled Cost STAR Collaborative Enterprise Solutions

3. Localisation Supply Chain PM Agency Translator Content Producer Translation Company (MLV/SLV) Translator(s) Where is your money spent? STAR Collaborative Enterprise Solutions

4. 60 40 30 70 Top 20 MNC’s Software Publishers Euro 481 Million spend Euro 289 Million internal spend. Industry Focuses on only 12% Spend Industry Cost Analysis • Total Localisation expenditure Internal Cost vs’ External Cost • Software Publishers • 60/40 Split • Localization Vendors • 30/70 Split Source: Key Performance Solutions Study 2002 STAR Collaborative Enterprise Solutions

5. Where cost is incurred… • Project Management • Handoffs (Transfers, Checking) • Quality (Testing, Bug fixing) • Time • Toyota Seven Wastes Defects, Transportation, Inventory, Overproduction, Waiting Times, Processing, Motion “If it doesn’t add value its waste” – Henry Ford • Touch points STAR Collaborative Enterprise Solutions

6. Content Producer Vendor Translator PM ENG ENG QA Trans Localisation Cycle Localisation Cycle Localisation Cycle Touch points How many times is a single file opened (Touched) in your process? FTP FTP STAR Collaborative Enterprise Solutions

7. Touch points • If someone touches it - there is a cost - To you. • The next generation solutions… • Automate the process to remove touch points STAR Collaborative Enterprise Solutions

8. Next Generation Workflow Solutions • Key Focus • Automated Localization Supply Chain Management • Brings • Cost Management across the chain. • How does it work? • Automates “Across the Supply Chain” • Automates the localisation tasks. STAR Collaborative Enterprise Solutions

9. Automated Supply Chain PM Agency Translator Automated Interface Tools PM Centre Agency Dispatcher Supplier Console Translation Company (MLV/SLV) Content Producer Translator STAR Collaborative Enterprise Solutions

10. Automated Supply Chain Process PM Agency Translator Automated Interface Tools PM Centre Agency Dispatcher Supplier Console Costing Quotes TM Transkits Automated Process Tools Leveraging Quotes PM Leveraging TM Management File Management STAR-Transit, Alchemy Catalyst etc…. STAR Collaborative Enterprise Solutions

11. Different Supply Chain Models MLV Approach SLV Approach producer producer Translation company Translation companies Translators Translators STAR Collaborative Enterprise Solutions

12. Tackle all the Costs 60 40 30 70 Benefits “More Translation Less Cost” • Reduced Project Management Costs • Reduced Engineering Cost • Consistent Quality • Improved throughput “A dollar saved is a dollar to the bottom line” Ariba STAR Collaborative Enterprise Solutions

13. ROI Significant cost savings: • A large number of files (or continuous flow of small documents) • Translation into multiple language • Multi-task jobs (translation, controlling, DTP, terminology, etc.) • Better Quality • Reduced Testing Time • Faster Time to Market STAR Collaborative Enterprise Solutions

14. Imagine… • Improved TTM & throughput • 28 Million words in 24 hours • Improved Quality • Testing hours reduced by 73% • Reduced Cost • 45% reduction on internal costs • These are all real cases using Automation. Source: Key Performance Solutions Study 2002 STAR Collaborative Enterprise Solutions

15. STAR Collaborative Enterprise Solutions

16. Contact: Star Technology Solutions Ltd., Docklands Innovation Park, 128-130 East Wall Road, Dublin 3 Phone: +353-1-2401306 Fax : +353-1-2401310 http://www.star-ts.com Info@star.ts.com STAR Collaborative Enterprise Solutions