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This chapter explores the fundamentals of human resource management, including its functions, importance to managers, trends influencing HR, ways HR managers deal with these trends, and the competencies they need to succeed in today's evolving workplace.
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Chapter 1 Managing Human Resources Today • Answer the question, “What is human resource management?” • Explain with at least four examples why knowing HR management concepts and techniques is important to any supervisor or manager. • Explain, with examples, what trends are influencing human resource management. • List, with examples, 10 things today’s HR managers do to deal with these trends and challenges. • Discuss some competencies HR managers need to deal with today’s trends and challenges.
What is Human Resource Management? Management Process The five basic functions of management: planning, organizing, staffing, leading, and controlling.
What is Human Resource Management? Human Resource Management The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.
What is Human Resource Management? What is Human Resource Management Functions? Job analysis Human resource planning Recruitment Training and development Performance appraisal Selection Wages and salaries Incentives and benefits Communicating and building employees commitment Safety and health Handling grievances and labor relations. Equal opportunity and affirmative action.
What is Human Resource Management? Why Is Human Resource Management Important to all Managers? Avoid personnel mistakes Improve profits and performance You may spend time as an HR manager HR for entrepreneurs
What is Human Resource Management? Line and Staff Aspects of HRM Authority The right to make decisions, direct others’ work, and give orders Line Manager Staff Manager A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization’s tasks A manager who assists and advises line managers.
What is Human Resource Management? Line and Staff Aspects of HRM HR and line managers share responsibility for most human resource activities. (Why and How?) What are line managers’ human resource management responsibilities?
President Sales M. Operations M Finance M. HR M. Manager/Owner Sales M. Operations M. Finance M. What is Human Resource Management? Organizing the Human Resource Department’s Responsibilities HR functions in small business HR functions in medium size firm
President & CEO Marketing VP Operations VP Finance VP HRM VP Training & Dev. Manager Compensation & Benefits Manager Staffing Manager Safety & Health Manager Labor Relations Manager What is Human Resource Management? Organizing the Human Resource Department’s Responsibilities HR functions in a large firm
What is Human Resource Management? New Approaches to Organizing HR “New types of HR groups”M The transactional HR group The corporate HR group The embedded HR units The centers of expertise
The Trends Shaping Human Resource Management Technological Advances Trends in the Nature of Work Service Jobs Human Capital Demographic and Workforce Trends Demographic Trends Generation Y Retirees Nontraditional Workers Workers From Abroad
The Trends Shaping Human Resource Management Globalization and Competition Trends Indebtedness “Leverage” and Deregulation Economic Challenges and Trends
What do the New Human ResourceManagers do? They focus more on strategic, big picture issues Strategic human resource management Formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims. They use new ways to provide hr services They take a talent management approach to managing human resources Talent management The end-to-end process of planning, recruiting, developing, managing, and compensating employees throughout the organization.
What do the New Human ResourceManagers do? They manage employee engagement They manage ethics Ethics The principles of conduct governing an individual or a group; specifically, the standards you use to decide what your conduct should be. They measure hr performance and results They use evidence-based human resource management
What do the New Human ResourceManagers do? They add value They understand their human resource philosophy They have new competencies
What Competencies do Today’s HumanResource Managers Need? HRCI certification Professional in Human Resources (PHR) Senior Professional in Human Resources (SPHR) The HRCI knowledge base Strategic business management – Workforce planning and employment - Human resource development – Total rewards - Employee and labor relations - Risk management - Core knowledge