Providence Plan – A Summary

1. Providence Plan – A Summary January 28, 2013 Communications & Strategic Planning

3. Linking our mission, values and strategic directions to help us achieve our vision: “Driven by compassion and social justice, we are at the forefront of exceptional care and innovation.” The Providence Plan: Achieving Our Vision

4. Prioritization of Key Organizational Work – What was the Process? SLT has been reviewing current and future work that has a broad organizational impact Last September, leadership agreed to the processes and recommendations from the Priority Setting Committee Priority Setting Committee presented their recommendations on the rank order of year 1 strategic work and clinical priorities to SLT in November

5. PHC Initiatives with Broad Organizational Impact Categories of Key Organizational Work Work on Hold Externally Mandated Work Strategic Work (2012-2015Providence Plan) Additional Clinical Priorities

6. Key Organizational Work – What was the Decision? Based on the capacity of clinical programs and corporate support areas, SLT determined which work the organization will mobilize resources to complete. Other/new work on hold until there is capacity in the organization “List” of organizational work not set in stone – there will be the need to be flexible and adaptable as the external environment changes

7. What is the Externally Mandated Work? Accreditation Eating Disorders Re-design Implementation of BCNU contract (37.5 work week) Implementation of the ED Mental Health Addictions External Review Cardiac – transfer of cases to Kelowna and adjustments to new run rates HIM Transcription Follow up on outcomes of Cochrane Report

8. Infrastructure: Aim 1: Aim 2: Aim 3: Renewal of Residential Facilities Aim 4: The Care Experience: Aim: Patients, residents and families will experience culturally safe, socially just, person and family centered care across Providence Health Care What is the Strategic Work to Advance the Providence Plan Aims? Redevelopment of SPH Redevelopment of MSJ Clinical Information System Transformation

9. Quality & Safety: Aim 1: Reduce % of patients with at least one adverse event to: 15% by March 31, 2012; and 10% by March 31, 2013 Aim 2: Reduce adverse events in residential care Aim 3: Standardize care processes What is the Strategic Work to Advance the Providence Plan Aims?

10. People: Aim 1: Aim 2: Aim 3: Teamwork that produces amazing results What is the Strategic Work to Advance the Providence Plan Aims? A workplace where all people are highly engaged in contributing to PHC’s success Exceptional leaders who create environments where people do their best

11. Innovation: Aim 1: A culture that engages, excites and motivates creativity and innovation Aim 2: An accelerated pace and impact of knowledge translation Aim 3: A management system and structures to enable the organization’s strategic objectives What is the Strategic Work to Advance the Providence Plan Aims?

12. What are the Clinical Priorities? MSJ Review – implementation of recommendations Planning of High Acuity Unit

13. Work on Hold Continue planning for Integrated Treatment Unit Expansion of Family Activated Response Team (beyond the pilot as part of Care Experience) Develop a Corporate Clinical Plan Identify future partnership opportunities with VCH to provide services to DTES and increase residential bed numbers

14. Goal of Deployment: Alignment throughout PHC

15. Next Steps in Deployment of Providence Plan: Programs/Department/Services Alignment - Conversations with leaders: What does this mean for our program?What will we be focused on? Acknowledge that the work will vary for different programs/departments Implementation plan for strategic work Confirm metrics for each of the strategic aims and finalize monitoring and evaluation framework Continue to share the Providence Plan across the organization and develop tools to help leaders communicate this plan.

16. Questions?