The role of Digital Competences and ICT for Skilling and Employment

1. The role of Digital Competences and ICT for Skilling and Employment Telecentre -Europe Summit 2010 Budapest, 13-14 October 2010 Clara Centeno Joint Research Centre (JRC) Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organization

2. Institute for Prospective Technological Studies Part of Joint Research Centre of the EC IPTS: Research Institute supporting EU policy-making on socio-economic, scientific and/or technological issues

3. Raising priority of Digital Competence in the EU policy Agenda Digital Agenda for Europe E-Inclusion declaration 1) Improve digital literacy and competences 2) Promote the use of ICT for inclusion Focus on : elderly, disabled, immigrants, marginalised young people (unemployed, low educated) New Skills for New Jobs Innovation Union To Europe 2020 From i2010 (Riga, 2006)

4. Digital Competence needs are evolving Advanced Digital Competence Include: networking, collaboration, sharing, security and privacy skills. Future Digital Competence to enable Future skills needed From ICT skills to Digital Competence: “Confident and critical use of IST for work, leisure, and communication”, including: Search, collect, analysis, Critical skills and the use of ICT for innovation & creativity Complex Info Problem Solving skills Technical Skills & knowledge Social & Soft Skills Self Mgt skills 2006 Future 2020 today

5. Media literacy ICT practitioner skills Digital literacy/ ICT user skills Critical and confident ICT use E-skills Digital Competence ICT business skills ICT application skills for innovation Information literacy An attempt to clarify concepts

6. Growing and increasingly complex Digital Divides Advanced Digital Competences Future Digital Competences to enable Future skills needed From ICT skills to Digital Competences 2006 today Future 2020 Digital Competence ICT Access, Basic User Skills Variety and Intensity of ICT use Critical & Confident ICT use Innovative Multicultural etc Share and Collaborate; Privacy aware Digital Divides

7. ICT for Skilling and Employment Analyzing 3 key population groups Youth 19% pop (Women) Carers ~10% pop Migrants ~4% pop +

8. Youth Youth • Education challenges • Early school leavers in 2007, 14,8% • More than 1/3rd of young people (15-24) are NEET • Employment challenges • Higher unemployment rate • In 2008, 15,4% almost three times higher than the older population (15-24) vs (25-74) • 50% of employed 15-24 year-olds are in a low skilled or elementary occupations • ICT usage (2009) • 87% used internet regularly • 73% used internet on average every day or almost every day. Source: Eurostat

9. Skilling for employment in ICT, Media & Creativeindustries Flexible education paths Self confidence, Social skills, Language, ICT skills On-line linking employers & candidates Skilling ICT for Youth at Risk of exclusion Informal learning Pre-school Primary Secondary VET Tertiary Non-formal Matching Employment

10. Examples of ICT for Youth at Risk Sources: IPTS (forthcoming 2010) Using ICT to promote Education and Employment Opportunities for IEM IPTS (f2010) ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion and how to measure it, Workshop Report, Seville 2-3 Nov 2009

11. Migrants Migrants • Education challenges • Higher drop out rates • Lower levels of educational attainments • Language barriers • Insufficient multicultural education and teachers skills*1 • Accreditation of skills • Employment challenges • Higher unemployment levels • Assessment of competences • ICT usage • Migrants have similar/higher PC, internet, Social Computing uptake compared to native population*2 *1 Green Paper on “Migration and Mobility: Challenges and Opportunities for EU Education Systems” (2008) *2 IPTS (forthcoming 2010): ICT enabled integration in a culturally diverse Europe

12. Matching Support multiculturalism in education /teachers Skilling for employment: ICT jobs Language, culture, literacy, ICT skills On-line linking employers & candidates Support anti-discrimination Assessment of competences Skilling ICT for socio-economic integration of migrants Informal learning Pre-school Primary Secondary VET Tertiary Non-formal Employment Sources: IPTS (forthcoming 2010) ICT enabled integration in a culturally diverse Europe IPTS (2010) Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic Minorities

13. Examples of ICT for integration of migrants

14. (Women) carers (women) carers • Education challenges • Mostly unqualified to perform the caring functions, leading to low quality services • Lack of time or mobility to learn • For migrants: language and cultural barriers • Employment challenges • Availability of carers, high turnover rates and vacancy rates due to hard working conditions • Balancing work, family and care functions • Social isolation and psychological distress • No accreditation and certification of skills • For migrants: worsened situation (often socially isolated, cultural and language barriers, working situation and undocumented status) • Needs • Easy access to reliable information • Training • On the job support on care, medical aspects, emergencies • Social, emotional and peer support • Diverse ICT skills and usages

15. Assessment / Certification of competences On-line linking employers & candidates Information and Guidance on LTC Training on care giving Peer support Skilling Better accomodation of family, work and care SOPHIA Job support ICT in support of women carers Informal learning VET Tertiary Pre-school Primary Secondary VET Non-Formal Matching Caring / Employment

16. Examples of ICT in support of women carers Source: IPTS (2010) Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study on England, Germany, Italy and Spain

17. Need adapted approaches

18. Conclusions • ICT is key for the Europe 2020 new policy Agenda and Telecenters can play an increasing role • Providing ICT access and developing digital competence are becoming more and more critical for skilling and emplyment • Digital Competence Training needs to be adapted to individual profile, context and needs • Opportunities for cooperation with multiple stakeholders • Crucial need to raise visibility of initiatives and to exchange best practices

19. IPTS selected reports • Immigrants and Ethnic Minorities • “ICT enabled integration in a culturally diverse Europe”, (forthcoming 2010) • "Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic Minorities", Policy Brief (2010) • “ICT for Integration, Social Inclusion and Economic Participation of Immigrants and Ethnic Minorities: Case Studies from France” (2009), “Spain” (2009) and “Germany” (2009) • "Overview of Digital Support Initiatives for/by immigrants and Ethnic minorities in the EU27" (2008) • Carers • Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study on England, Germany, Italy and Spain, (May 2010) • "The potential of ICT in supporting domiciliary care in Spain" (2010), “Germany” (2010), “England” (2010) and “Italy” (2010) • Youth • “ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion and how to measure it, Workshop Report, Seville 2-3 Nov 2009”, (2010) • Digital Competences • "Learning 2.0 - the impact of Social Media on Learning in Europe", Policy brief (2010) • “Digital Competence for Lifelong Learning”, Policy brief (2008) • http://ipts.jrc.ec.europa.eu/publications/index.cfm 

20. Current and future work • Working on • ICT for socio-economic inclusion of youth at risk • Mapping of 60 initiatives • Survey of YAR in deprived urban areas • Launching • Survey of ICT for integration of migrants • Mapping and impact assessment of ICT for informal carers

21. Thank you clara.centeno@ec.europa.eu http://is.jrc.ec.europa.eu/pages/EAP/eLearning.html http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html

22. Where do we stand?Computer skills Still significant divides : 50% % of individuals Source Eurostat (Data for 2009)

23. Where do we stand?Digital Divide on Computer Use % of Individuals who have never used a computer EU average (25%) Source Eurostat (Data for 2009)

24. Where do we stand?Digital Divide on Computer Skills % of Individuals with No or Low Computer Skills EU average (50%) Source Eurostat (Data for 2009)

25. Future skills needs of the labour market In 2020, of all jobs 35% high qualifications 50% medium qualifications 15% low qualifications Cedefop, 2010 According to European companies, 90% of jobs in 2015 will require some sort of ICT skills (IDC, Nov 2009)

26. The global picture e-Skills Digital Competence Digital skills No or Low Digital Literacy 50%

27. EU2020 targets on Inclusive growth* • Increase employment from 69 to 75% of population: • Focus on youth, older workers and low skilled workers, and the better integration of migrants • Improve educational levels through: • Reducing school drop-out rates • Increasing the share of the population having completed tertiary education • Promote social inclusion through: • Reducing poverty levels Update with latest data * As per European Council Conclusions 25/26 March 2010