70 likes | 200 Views
Furniture and Woodworking Adhesives End-user Survey. “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage of opportunities in this well-established though fast-growing market.”. Max Crosetti Industry Analyst Frost & Sullivan. Research Objectives.
E N D
Furniture and Woodworking Adhesives End-user Survey “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage of opportunities in this well-established though fast-growing market.” Max Crosetti Industry Analyst Frost & Sullivan
Research Objectives • Understand purchasing patterns • Evaluate and position adhesive suppliers from an end-user perspective. • Identify best practices for success
Key Content • Supplier Selection and Purchasing Process • Current Practices • Unmet and Future Needs • Drivers and Restraints • Buying Patterns and Logic • Position of Competitors • Service • Delivery • Product Performance • Price
Understand expectations and requirements Determine satisfaction levels Develop service and products Look at trends and take actions Establish priorities, goals and standards Evaluate the impact of a policy, product or service change What Can You Do With the Data?
Key Featured Companies • Bostik Findley • National Starch • Henkel Dorus • Casco Products • Jowat • H B Fuller • Laboratorios Rayt • Kleiberit • Collano
What to Do Next For more information call +44 1865 398 662 or e-mail enquiries@frost.com