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Lean Wave 1 – Surplus Resolutions

Lean Wave 1 – Surplus Resolutions. Wave 1.1 Service Infrastructure - VOIP Services – Paul Weir. 47 FTE reduction 64% Resolved via pre-deployment/exits 36% New BTTC entrants – May & June. Wave 1.2 Service Management - Business Services - Dougie Anderson. 12 FTE reduction 100% Resolved.

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Lean Wave 1 – Surplus Resolutions

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  1. Lean Wave 1 – Surplus Resolutions Wave 1.1 Service Infrastructure - VOIP Services – Paul Weir • 47 FTE reduction • 64% Resolved via pre-deployment/exits • 36% New BTTC entrants – May & June Wave 1.2 Service Management - Business Services - Dougie Anderson • 12 FTE reduction • 100% Resolved

  2. Lean Wave 1 – Surplus Resolutions Wave 1.3 Service Delivery – UK Voice – Paul Taylor Wave 1.4 Service Delivery - UK Data – Peter Stewart Wave 1 Service Delivery - UK Mobile – Mike Cook • UK Voice • 34 FTE reduction • 6% resolution, 59% just entered BTTC, 35% • BTTC pending • UK Data • 64 FTE reduction • 30% resolution, 53% just entered the BTTC • 17% BTTC pending • UK Mobile • 28 FTE reduction • 100% Resolution • Overtime = 2.1 FTE

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