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Program Collaboration & Service Integration- The Houston Experience

Program Collaboration & Service Integration- The Houston Experience. Marlene McNeese-Ward Bureau of HIV/STD and Viral Hepatitis Prevention. A Historical Look. HDHHS historically received funding through the TDH for STD and HIV activities

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Program Collaboration & Service Integration- The Houston Experience

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  1. Program Collaboration & Service Integration-The Houston Experience Marlene McNeese-Ward Bureau of HIV/STD and Viral Hepatitis Prevention

  2. A Historical Look • HDHHS historically received funding through the TDH for STD and HIV activities • STD interventions were co-located with clinical services as a stand alone program within HDHHS • 1989 - CDC directly funded HIV Prevention to Houston and the City established the Bureau of HIV Prevention • 1994 - Name change to the Bureau of HIV/STD Prevention • 2003 - Beginning of annual budget rescissions from CDC • 2006 - Bureau underwent massive reorganization • 2007 - Name change to the Bureau of HIV/STD and Viral Hepatitis Prevention

  3. Why Integration? • Declining resources forced a need to look at feasibility of integrating core prevention services; looking for enhanced efficiencies and effectiveness • Repetitive processes for CBO and client services led to realigning staff by job function rather than by silo programs • HDHHS resources were fragmented and often unaware of related activities targeting the same populations • Persons engaging in unprotected sex are at risk of acquiring multiple infections

  4. Dr. Catherine Troisi Assistant Director Chief Physician, Communicable Diseases Dr. Juanetta Irby Health Promotion and Education Dr. Patsy Cano Bureau Chief HIV/STD and Viral Hepatitis Prevention Marlene McNeese-Ward Bureau Chief Jail Health Manuel Perez Bureau Chief Tuberculosis Prevention and Control Dr. Mitchel Abramsky Bureau Chief HDHHS Disease Prevention and Control Division

  5. Five Functional Units

  6. Integration Activities • Partner Counseling Referral Services (PCRS) completed by all CBO staff and HDHHS DIS for HIV and syphilis • HDHHS DIS housed within high volume/high morbidity community and provider sites • Web-Based Self Interview • allows for an alternate option to provide information on sex partners or associates who may have been exposed to HIV or a STD http://penshouston.org • TB DOT workers trained to conduct HIV rapid testing on field and clinic patients and contacts • HIV CBO contractors screen and vaccinate for multiple diseases • HDHHS family planning nurses assist with provider education during syphilis outbreak responses • Enhanced Syringe Access Program (ESAP) • structural intervention, establishes a network of pharmacies that agree to sell syringes without a prescription • HIV CBOs provide education through recruitment efforts & billboard campaign

  7. Barriers-Internal and External • Staff concerns around learning another discipline/new skill sets; time taken away from core responsibilities • Cultural differences; i.e. confidentiality, sense of urgency, competing priorities • Intervention methodologies-Tailoring approaches or developing new ones to address co-morbidities • Lack of project officer coordination; conflicting messages • Funding stream restrictions • Inconsistent and/or repetitive reporting requirements • Conflicting program guidance across disciplines • Surveillance database systems that do not “talk” to one another

  8. Wins • Enhanced program planning with multi-disciplinary input; development of a holistic prevention plan • Client interaction with one staff person versus two or three • One stop screening for multiple diseases • Increased sharing of information with monthly bureau-wide meetings • Increased understanding of various job functions • Department move to co-locate staff closer together • One training/capacity building unit serving all HIV/STD/Hepatitis/TB staff, CBOs, community task forces and planning groups • More efficient CBO monitoring

  9. Recommendations for Programs • Have a change management plan in place prior to implementation-prepare for contingencies • Research similar program models • Consult with key stakeholders; staff, CBOs, legal, Human Resources, etc. • MOUs can serve to strengthen collaborative relationships • Strive for transparency in developing new processes • Collaboration is okay if integration does not occur

  10. Recommendations for CDC • CDC must send the same clear message from all Divisions within NCHHSTP • Messages must clarify the goal of PCSI-seamless client level services • Continued cross discipline program announcements, i.e. PS07-768 • Integration or consistency in program guidance and terminology; OI, IP • Disseminate best practice models • CDC must lead by example

  11. Contact Information Marlene McNeese-Ward Bureau Chief Bureau of HIV/STD and Viral Hepatitis Prevention Disease Prevention and Control Division Houston Department of Health and Human Services 8000 N. Stadium Drive, 5th Floor Houston, Texas 77054 713-794-9307-Office 713-794-9331-Fax marlene.mcneese-ward@cityofhouston.net

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