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Nasilstvo na rabotno mesto

Nasilstvo na rabotno mesto. Avtor:Biljana oneska Mentor: Prof. Dr. Jovanka Karanxiska-Bislimovska. Definicija (Klu~ni zborovi). "Incident" "Rabotno Mesto" "Personal" "Zloupotreba" + "navreda" + "zakana" Sigurnost, dobrosostojba i zdravje. Termini. "@rtva"

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Nasilstvo na rabotno mesto

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  1. Nasilstvo na rabotno mesto Avtor:Biljana \oneska Mentor: Prof. Dr. Jovanka Karanxiska-Bislimovska

  2. Definicija(Klu~ni zborovi) • "Incident" • "Rabotno Mesto" • "Personal" • "Zloupotreba" + "navreda" + "zakana" Sigurnost, dobrosostojba i zdravje

  3. Termini • "@rtva" • "Agresor"/"Prestapnik"/"Izvr{itel" • "Napad" / "Atak" ("assault" / "attack") • "Zloupotreba" ("abuse") • "Silexistvo" ("bullying")

  4. Termini • "Voznemiruvawe"/"Maltretirawe"("Harassment") • "Seksualno maltretirawe"("Sexual harassment") • "Maltretirawe na rasna osnova"("Racial harassment") • "Zakana" ("Threat")

  5. Mit #1"Ne mo`e da se slu~i tuka!" Mit #2"Ne mo`e da se spre~i!" Dva mita

  6. Fizi~ko nasilstvo Vidovi Tepawe, klocawe, {lakanici, bodewe, pukawe, turkawe, grizewe, {tipewe. Rezultat Fizi~ka, seksualna ili psiholo{ka povreda. Psihi~ko nasilstvo Vidovi Verbalna tortura, silewe, zakana, omalova`uvawe, degradacija. Rezultat Naru{uvawe na fizi~kiot, duhovniot, moralniot ili socijalniot razvoj. Formi na nasilstvo

  7. Spravuvawe so nasilstvo • Proces vo tri ~ekori • Prv ~ekor  Svest za goleminata i efektite na problemot • Vtor ~ekor Detekcija na rizi~ni organizacii, situacii, potencijalni agresori i `rtvi. • Tret ~ekor Re{enija

  8. Prv ~ekorGoleminai efekti

  9. Vtor ~ekorDetekcija • Pretprijatija so zgolemen rizik • Locirani vo prenaseleni predgradija so visoka stapka na kriminal • Mali i izolirani • Premalku personal • Vo faza na reformi • Ograni~eni resursi i nesoodvetna oprema • Oskudna komunikacija i naru{eni interpersonalni odnosi

  10. Vtor ~ekorDetekcija • Rizi~ni situacii • Izoliranost na rabotno mesto • Postojan kontakt so lu|e • Rabota so predmeti od vrednost • Rabota so lu|e pod pritisok • Rabota vo sredina izlo`ena na nasilstvo

  11. Vtor ~ekorDetekcija • Potencijalni `rtvi • Sestri i ambulanten personal • Doktori • @eni • Malcinstva • Mladi lu|e • Neiskusni • Uniformirani

  12. Vtor ~ekorDetekcija • Potencijalni agresori "POSTAL" formulaProfile + Observable warning signs + Shotgun + Trigger event =Always Lethal 

  13. POSTALProfil (na potencijalno nasilno lice) • Problemati~no detstvo • Porane{na istorija na nasilstvo sprema poslabi • Samotnik • Emocionalni problemi • Frustracii vrzani so karierata • Te{ki mentalni zaboluvawa • Antagonisti~ki vrski so drugite • Nekoj vid na opsesija

  14. POSTALVidlivi predupreduva~ki znaci • Nasilno i zakanuva~ko odnesuvawe • ^udno odnesuvawe • Emocionalni problemi • Pre~ki so performansite • Interpersonalni problemi • "At the end of his rope" 

  15. POSTALOru`je

  16. POSTALInicijalna kapsla (povod) • Otkaz od rabota, suspenzija ili ste~aj • Disciplinska postapka, negativna kritika od pretpostaven • Sudski procesi • Neplateni smetki • Propadnata romansa; personalni krizi (razvod, smrten slu~aj vo familija)

  17. Tret ~ekorRe{enija • Individualno fokusirani intervencii • "Vlezete vo tu|i ~evli" • Ve`bajte "aktivno slu{awe" • Izbegnuvajte konfrontacija • Ne osuduvajte ni~ija maka • Dozvolete i na aficiranata li~nost da predlo`i re{enie • "Win-Win" rezolucija

  18. Tret ~ekorRe{enija • Organizaciski intervencii • Personal – kvalitet, kvantitet i kvalifikuvanost • Menaxment • Informiranost i komunikacija • Rabotno vreme • Intervencii vo okolina • Posledovatelni intervencii

  19. Primeri za re{enija • Case Reports: Prevention Strategies That Have Worked • A security screening system in a Detroit hospital included stationary metal detectors supplemented by hand-held units. The system prevented the entry of 33 handguns, 1,324 knives, and 97 mace-type sprays during a 6-month period. • A violence reporting program in the Portland, Oregon, VA Medical Center identified patients with a history of violence in a computerized database.* The program helped reduce the number of all violent attacks by 91.6% by alerting staff to take additional safety measures when serving these patients. • A system restricting movement of visitors in a New York City hospital used identification badges and color-coded passes to limit each visitor to a specific floor. The hospital also enforced the limit of two visitors at a time per patient. Over 18 months, these actions reduced the number of reported violent crimes by 65%.

  20. Diskusija • Pra{awe • Dali profesijata "student" e potencijalno rizi~na i izlo`ena na nasilstvo na "rabotno mesto"? • Primeri od `ivotot 

  21. Ova e posleden slajd Toa zna~i deka koga }e go zdogledate treba da stanete, da se spakuvate i da tr~ate na hirurgija. 

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