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Successful Strategies in Case Reviews. Dominic Adorno CPTC, CTP Manager of Recovery Services California Transplant Donor Network. Case Review Objectives . Concise, objective, multi-disciplinary review of data and processes Focused analysis on a finite number of cases
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Successful Strategies in Case Reviews Dominic Adorno CPTC, CTP Manager of Recovery Services California Transplant Donor Network
Case Review Objectives • Concise, objective, multi-disciplinary review of data and processes • Focused analysis on a finite number of cases • Collaborative and transparent approach with ownership and accountability • Retro, but prospective review of CMS and OPTN measures to monitor OPO compliance • Automated, interactive and user-friendly visual platform for case review data to be displayed and analyzed
Case Review Overview • Getting to the Yes • Conversion Rates • Effective Approaches • Authorization Rates • Authorized Not Recovered (ANR) • ME/Coroner Declines • Hospital follow-up/perspective on case • Maximizing the Yes • Observed vs. Expected Yield • Donor Management Goals • Organs Transplanted per Donor • Clinical Management Gaps/Trends/Opportunities
Case Review Overview (Cont’d) • Process Improvement • Ownership/Follow-up • Track/Trend • Educational Component • CEU’s
Maximizing the Yes (Cont’d) AADY475
Educational Component • Topics: • Steroids • Shock and Vasoactive Medication • Abdominal Compartment Syndrome as a Potential Mechanism of Organ Failure and Instability • Family Support to Transgender Community • CEUs • BRN (1 hour) • ABTC (Category 1) • EMS (1 hour)
Case Review Development • Staff Surveys • Survey Monkey • Anonymous • Feedback: • Agenda Distribution • Audio/Visual Clarity • Staff Participation (location) • Improvements? -CEUs -Staff Involvement -Less cases, more in-depth review