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Unit 3 Working in a team

Unit 3 Working in a team. Ann-Marie Skill. People skills. Having people skills is a key requirement in most organisations today. You cannot choose your colleagues. The aim of this unit is:.

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Unit 3 Working in a team

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  1. Unit 3 Working in a team Ann-Marie Skill ncfe Unit 3 Working in a team

  2. People skills Having people skills is a key requirement in most organisations today. You cannot choose your colleagues ncfe Unit 3 Working in a team

  3. The aim of this unit is: Not to make you a ‘perfect’ person but to help you to understand about ‘people skills’ so that you can develop you own skills in this area and also learn some strategies for coping when things go wrong! ncfe Unit 3 Working in a team

  4. What does this unit contain • 2 Team tasks • I’ve got to witness you working as part of a team • Your review of these tasks • You’ve got to make notes after every team session ncfe Unit 3 Working in a team

  5. What is a team? • A group of people working towards the same goal ncfe Unit 3 Working in a team

  6. What does ‘teamwork’ mean to you? It is important to keep good relationships with people you work with and with others. ncfe Unit 3 Working in a team

  7. Have a chat with your neighbour and create a list of qualities and skills you think would make a good team worker: • co-operation • compromise • planning • patience good communication enthusiasm listening skills respecting others keeping an open mind being assertive ncfe Unit 3 Working in a team

  8. How do you keep up good relationships? Accept requests courteously Listening properly and giving feedback Offer suggestions and help Requesting assistance politely Sort out any difficulties professionally Make constructive criticisms ncfe Unit 3 Working in a team

  9. Listening task… • Working in pairs/3’s • Tell your partner what you have done this week or last weekend – or your last holiday (speak for about 3 minutes) • Ask them to repeat back what you’ve said • Swap roles • TIP: before listening actively stop what you’re doing and clear you mind. ncfe Unit 3 Working in a team

  10. Did you … Drift off? Get embarrassed? Focus on some things rather than others? Become frustrated because you cannot enter the conversation? ncfe Unit 3 Working in a team

  11. You’re going to be working as part of a team – What do you think could go wrong? ncfe Unit 3 Working in a team

  12. Top tips for trouble-free teamwork: Make sure you know what needs to be done and the tasks that you have to do Know what resources are available to you Are there any deadlines? You need to find out. Know the procedure to follow if you have a problem ncfe Unit 3 Working in a team

  13. Remember … Prior Planning Prevents Poor Performance ncfe Unit 3 Working in a team

  14. How to plan: can you answer the following questions? What’s our objective? Where are we going to work? What do I have to do? Why am I doing this? How do I do it? When do I have to do it by Who do I tell when I’ve done it? ncfe Unit 3 Working in a team

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