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Location. Location. Location. Service Delivery Improvements Using ESRI and Microsoft Tools . Jim Buston Assistant City Manager/CIO City of Auburn, Alabama GMIS International Santa Fe, NM June 13, 2011. Life gives us opportunities for growth disguised as challenging circumstances.
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Location Location Location Service Delivery Improvements Using ESRI and Microsoft Tools Jim Buston Assistant City Manager/CIO City of Auburn, Alabama GMIS International Santa Fe, NM June 13, 2011
Life gives us opportunities for growth disguised as challenging circumstances. Anonymous
Agenda Auburn’s Annual Citizen Survey Microsoft/ESRI Tool Set GIS Centric Apps GIS Influenced Apps Questions
Annual Citizen Survey • Administered Annually Since 1987 • Assess Citizen Satisfaction with Quality of City Services • Used to Set Budget Priorities and Department Goals
Annual Citizen Survey • City GIS Used to Geocode Survey Responses • Location • Census Tract • Demographics
Annual Citizen Survey • Results Presentation Recorded In-House and Published to City’s Website Citizen Survey Video
Annual Citizen Survey • Clear Relationship Between Results and IT Involvement • GIS Project to Determine Most Efficient Collection Routes Resulting in: • Quicker Service • Less Fuel Consumption • Collect More Households with the Same Number of Staff
Annual Citizen Survey • Clear Relationship Between Results and IT Involvement City Newsletter e-Notifier City Website
Annual Citizen Survey Social Media
Microsoft/ESRI Toolset • Microsoft Silverlight • ESRI Silverlight API
Microsoft/ESRI Toolset What is Silverlight • “Silverlight is a powerful development platform for creating engaging, interactive applications for many screens across the Web, desktop, and mobile devices”* *Microsoft Silverlight Website
Microsoft/ESRI Toolset Why Silverlight • Pervasive Across Web Browsers • Support of Mobile Environment • Aesthetically Pleasing Graphic and Animation • Robust Toolset/Functionality • Microsoft Shop • Visual Studio Development Environment • Expression Blend • Storyboarding and Graphic Design
Microsoft/ESRI Toolset Why Silverlight • ESRI Has Strong Silverlight API • Conducive to Building Web Mapping Apps • Design Web Apps Like Desktop Apps • Mostly/Completely Client Side Coding • Uses REST Web Services not SOAP
Microsoft/ESRI Toolset NOT Why Silverlight • Overkill for Non-graphic/Static Web Content • Learning Curve • Print functionality Lacking
GIS Centric Applications Flood IMS Routing Planning Public Service
GIS Influenced Applications Veterans Memorial Tiger Trail