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Lismore City Liquor Accord. Incorporated in September 2004 27 Members Committee of Management 9 Members (2 x Hotel’s, 4 x Clubs, 1 x University, 1 x Bottleshop, 1 x Restaurant) 3 Honorary Members (2 x Police, 1 x Council) Monthly Committee Meetings Quarterly Member Meetings.
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Lismore City Liquor Accord • Incorporated in September 2004 • 27 Members • Committee of Management • 9 Members (2 x Hotel’s, 4 x Clubs, 1 x University, 1 x Bottleshop, 1 x Restaurant) • 3 Honorary Members (2 x Police, 1 x Council) • Monthly Committee Meetings • Quarterly Member Meetings
Why do a Business Plan? • To determine the most prominent local issues • To get input from all members in all categories • Increases participation in initiatives • Increases ownership of initiatives • To set tasks and goals for the committee • To enable results to be measured • To give ongoing motivation to members / committee members
Business Planning Process • Ask for input from members in an open forum • Group Similar Items • Members rank importance of issues raised • Finalise list • Committee develops initiatives with stakeholders • Initiatives presented to members and put into action • Review your business plan
LCLA Business Plan – Ranking of Issues • Drinking in Public Places and Responsibility for Street Security • Relationship with Police / Aggressive Patrons / Fail to Quit • Patron Care & Patron Responsibility / Drink Spiking / Late Night Transport / Patron Migration / Curfew • Under Age Drinking and Identification • Negative Media • Drinking at Home • Standardised use of incident books • Motel Licensee Responsibilities • Uniform Practices • Membership of the Accord
Drink Spiking • Education • Patron Awareness • Staff Awareness • Response • If spiking is suspected • If spiking occurs
Drink Spike Detector and Coasters • Tests for GHB (Fantasy) or Ketamine (Special K) • Posters, POS Material and Brochures available • Drink Safe Technologies 1300 78 7233 • Drink Spike Detector costs $4.52 + GST for a pack of six tests (3 cards, 2 tests per card) • Coasters Cost $0.75 + GST per coaster
Late Night Bus Service • Run by Local Council and supported by LCLA • Funded by Local Council, CDIS, Ministry of Transport, Commercial Ventures, Ticket Revenue, LCLA • Faster disbursement of patrons = less friction on the street • More efficiency from Taxi services • Contributed to a 28% Decrease in crime during hours of operation
Large Events • Co-ordinated approach from Licensees, Council, Police, Transport Providers and Media • Lismore Cup / Masters Games, City v Country NRL Game, NRL Trial Matches, Crusty Demons of Dirt
Co-ordinated Approach • Publish patron responsibility and curfew • Agree to stagger CLOSING TIMES • Increase alcohol free periods before closing • Provide closing times information to Police, Council Security, Late Night Bus, Taxis • Minimal numbers of patrons on the street • Improved efficiency from transport services • Police in the right place at the right time
Ongoing Issues • Keeping Motivated • Take time to look back (Business Plan Review) • Update your Priorities • Develop and leverage relationships with media and other stakeholders • Use it or Lose it • Keep it Simple • Start with a Clear Vision and Stay on Track • Use allotted time effectively