1 / 7

Improving Management & Measurement of Outpatient Services

The Health Roundtable. New Zealand. Improving Management & Measurement of Outpatient Services. Innovative Practices at Department of Health and Community Services, Northern Territory. Setting the scene – Health in the NT. Covers 1/6 of Australia, 1% of population

garron
Download Presentation

Improving Management & Measurement of Outpatient Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Health Roundtable New Zealand Improving Management & Measurement of Outpatient Services Innovative Practices at Department of Health and Community Services, Northern Territory

  2. Setting the scene – Health in the NT • Covers 1/6 of Australia, 1% of population • 200,000 residents with 2 main and 3 smaller hospital, 50 urban and 70 remote clinics. • 2.4% over 70 years old (9.1% avg in Aus) • 28.8% Aboriginal (2.4% avg in Aus) • 70% of Aboriginal people living remote

  3. The Project • The “Outpatient National Minimum Data Set (NMDS) Data Development Project” • Under the Australian Health Care Agreement requiring provision of outpatients data to the Commonwealth Government.

  4. How • Background • October 04 to March 05 • Steering/Governance Committee • Face-to face interview • Validation processes • Change management • Recommendations

  5. Results • Information management gaps: • Metadata • Data quality and validation • Information Management Processes • Information System Training Processes • Information System Implementation Processes

  6. Benefits • What came out of the Project • Awareness • Issues identified • System improvements • Process improvements • All clinics • Now captured • Valid data

  7. Recommendations • Further work is required on: • Policy, Procedure & Guidelines • Governance • Work processes • Referral • Wait list • Prioritization • Collection of Data

More Related