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Information Barriers for Latino Immigrants

Information Barriers for Latino Immigrants. …and How They are Overcome. What we will examine:. Information barriers Overcoming barriers Literature research results Our research results Insights. Information barriers . Existing research literature.

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Information Barriers for Latino Immigrants

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  1. Information Barriers for Latino Immigrants …and How They are Overcome

  2. What we will examine: • Information barriers • Overcoming barriers • Literature research results • Our research results • Insights

  3. Information barriers

  4. Existing research literature • Information Behavior of Migrant Hispanic Farm Workers and Their Families in the Pacific Northwest by Karen Fisher et al in 2004 • Information Grounds and the Use of Need-Based Services by Immigrants in Queens, NY:A Context-Based, Outcome Evaluation Approach by Karen Fisher, Joan Durrance, and Marian Hinton in 2004 • Health Information-Seeking Among Latino Newcomers: an Exploratory Study by Christina Courtright in 2005 • Meeting the Information Needs of a Community: A Case Study of Services to Spanish Speaking Patrons at the Pasco Branch of the Mid-Columbia Library District by Sharon Herring in 2005 • Information Behavior in Everyday Contexts

  5. Our research results: • Interviews • Latino immigrants • Employees in relevant resource agencies • Observations • Computer Labs • Libraries • Other information grounds

  6. Barriers • Language and Education • Cultural Barriers • Economic/Legal Barriers

  7. Ponderable • In what contexts, if any, is it useful to emphasize differences rather than similarities – and vice versa - between different cultures? Discuss in your team forums.

  8. Overcoming Information Barriers • Library services • Building social relationships

  9. Overcoming Information Barriers: Library Services • Outreach programs • Providing resources for other relevant agencies • Spanish collections • “Intercambio” • Bilingual staff and signage • Computer labs

  10. Overcoming Information Barriers: Building social relationships • Family • Community resources • Information grounds

  11. Facilitating Information Flow: the Best of Both Worlds • Insiders: community members • Trust • Credibility • Understanding • Outsiders: agency representatives • Access to missing resources • Cultural bridges

  12. FIN

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