The Nature of Management

1. The Nature of Management Lecture #1

2. Characteristics of Organizations • Combining of individual efforts in pursuit of certain common purposes or organizational goals • Division of labor • Hierarchy of authority

3. Management defined: • The process of integrating resources and tasks toward the achievement of stated organizational goals • “Responsibility for Performance”

4. Process • A series of actions or measures; A method of operation

5. Bzzzzzzzz

6. splat!

7. SPLAT!!!!!!!

8. Effectiveness The degree of success in accomplishing a task

9. Efficiency The minimal use of resources in accomplishing a task

10. Line Management

11. Line Management • Directly involved in the production of the organization’s product or provision of its services.

12. Line Management • Direct authority to act or command or do

13. Staff Positions

14. Staff Positions • Not directly involved in the production of the organization’s product or provision of its services.

15. Staff Positions • No right to act or command or do

16. Authority

17. Authority • Right to Act or Command or Do

18. Responsibility • Obligation to Act or Command or Do

19. Parity • When the level of Authority equals the level of Responsibility

20. Classical View of Authority

21. Behavioral View of Authority

22. Major Management Functions • Planning • Organizing • Directing (Leading) • Controlling

23. Planning Organizing Directing Controlling The process of deter- mining specific goals (what you want to achieve) and steps to reach the goals. Set up the groups, allocate resources and assign work in order to achieve goals. Influencing people to act or not to act in a certain way. Monitoring performance and making required corrections Monitoring and correcting activity Means to Achieve Targets Setting Targets

24. Planning • Evaluating environmental forces and organizational resources • Establishing a set of organizational goals • Developing strategies and plans to achieve the stated goals • Formulating a decision making process

25. Organizing • Developing the structure of the organization • Acquiring and training human resources • Establishing communication patterns and networks

26. Directing • Motivating employees (members of the organization) • Influencing employees to perform • Forming effective groups • Improving job performance

27. Controlling • Determining elements of a control system (performance standards) • Evaluating and rewarding employees’ performance • Controlling financial, information, and physical resources

28. Minor(?) Management Functions • Staffing • Coordinating

29. Supervisory Skills • Technical Skills • Specialized knowledge and expertise • Human Relations Skills • Ability to work effectively with others • Conceptual Skills • Decision Making Skills • Ability to analyze information and make a decision

30. SWOT Method • SWOT • Strengths • Weaknesses • Opportunities • Threats

31. Shrinking and Diverse Workforce • 4% Unemployment-- 6% considered full employment • Technologically literate • Increasingly diverse and non-traditional--race, culture, and gender • More part-time • Family leave

32. Are told what to do Focus on the job Paid by the hour Work left at the office Member of a group Separated from upper managment Tell others what to do Oversee many jobs Paid a salary Often take work home Outside the group Direct contact with upper management Employee vs. Supervisor

33. So You Want to be a Supervisor • Demonstrate technical skills • Demonstrate leadership skills by acting as an informal leader • Hard working • Conscientious • Good communicator • Express an interest in becoming a supervisor

34. Role of Supervisor • Positive Attitude • Loyal • Fair • Good Communicator • Able to Delegate